Showing results for 
Search instead for 
Did you mean: 

Backing up your phone.

Level 94: Supreme
  • 145040 Posts
  • 635 Topics
  • 27831 Solutions

From time to time you will have the need to back up your phone and transfer everything to a new one.

In this guide I'll try and talk you through the best ways to do this.


Staying with the same type of phone?


Android to android is easy as you will already have a Google account, so go into your settings and ensure all your options set up to sync, ie contacts, photos, videos etc.

When you login on your new phone, everything will sync automatically that you have chosen to back up.

Samsung in particular provide a software package that will also backup your phone, called Smartswitch and can be downloaded from here

Other manufacturers off similar programmes and apps so check if your phone is supported by searching on your favourite search engine.


iPhone to iPhone is again easy as you can back up your entire phone to iCloud. Just enable the option in your settings.

Settings >tap on your name at the top >iCloud backup and turn the slider on. Your phone will then back up when connected to wifi and on charge or if you choose to tap on "backup now" on the settings page.

You can also backup to iTunes and if you enable "encryption" all your app passwords will be backed up too which saves you having to re-enter them all. 

Download iTunes here


Windows to windows is also easy as your phone will back itself up to your Windows account, just make sure the default backup settings are correct and then when you enter your details on a new windows phone you will be asked to choose a backup to restore from (very similar to an iPhone). If you use OneDrive, you will find all your files and photos syncd there too.


Changing phones?


iPhone to android or android to iPhone isn't as bad as you think.

Samsung smartswitch (as above) will do it for you if your android is a Samsung and many of the premium manufacturers have similar software again.

If going from android to iPhone you can also back up everything to Google apps such as photos and contacts and then download those apps onto your iPhone. SMS are a little more tricky but you can sync all your SMS messages to your Google account with an app called SMSBackUp+ and then view them through the gmail app.

Smartswitch will also back up iMessages and import those into your new Samsung and if you own a Mac, you can use "weMessage" to send iMessages to and from android. 

It's still new and being developed but for a bit of fun, you can read about it here

There are also a number of applications you can try to download your iMessages to your PC and also to send and receive. A search will reveal many options and one such is here

Please do your own research and validation of these apps as I have no personal experience of any of them.


Finally, I'll cover Windows to any other device (no point doing a goto Windows as the platform is now unsupported so very few will likely be going that way).

The easiest way of doing this is via Google and their individual apps, which, when installed and logged in to on your Windows device will sync all your data to be viewed on your new device through the same apps.

Another way, if your windows phone has an sd card, is to use the inbuilt "transfer my data" tool.

Touch the 3 dots (...), select "export to SD Card". Let it find all your Contacts, SMS and MMS messages. Select all >Start.
After it has exported your data, move the SD card to your Android device.
On Android get the VMG Converter from Animated Oak Entertainment (Play store). Free version converts 200 VMG Free, £1.90 version converts at least 10,000 VMG Paid for premium.

Let it find the vmsg file from the sd card.

Select all (or whichever ones you want).

Tap start and wait.


I've tried to make this as easy as possible, but unfortunately it's made deliberately difficult to try and retain customers on the same platform. That said, moving between iPhones and android (esp Samsung) has been made much easier recently.


If you find anymore tips or tricks, post them below and hopefully we'll be able to cover all eventualities for everyone

It would be nice if anyone could add any screenshots of you following any the tips in this guide too slight_smile