phone will not charge

[Lusqua]

My phone will not charge, I can not get it repaired as shops are all closed, and in all honesty would probably cost more to fix than phone is actually worth. Can I cancel my payment untill I get new phone,when shops are open again. I have not use it in ages.

[Cleoriff]

@Lusqua 

Firstly check for debris in charging port or consider buying a new charger.

If none of that works, then you have to send it for repair.

https://www.o2.co.uk/help/phones-sims-and-devices/our-returns-policy 

You won't  be able to cancel payment either.

You could call O2 on the numbers in this guide but I'm sure they will only offer a repair.

Guide: Coronavirus Community Help and Support 

[Lusqua]

I have used 3 different chargers and checked port and it looks fine, the phone is old and the cost of repair would be more than the phone is actually worth Nokia 3, I have 2 months to run on contract, they are welcome to the £30, but I will go elsewhere if they are going to be padantic.

[grumpy1kenobi]

have you tried turning phone off then on again, my wife had same issue and this fixed it, i thing the software had a bit of a glitch,

[Lusqua]

Its dead tried it but nothing, might be battery, Im no pro when it comes to mobiles.