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ongoing issues

Anonymous
Not applicable

on ‎03-03-2016 19:33 - last edited on ‎04-03-2016 10:25 by

on ‎03-03-2016 19:33 - last edited on ‎04-03-2016 10:25 by

the response or lack of it from o2 re previous issues posted by me continues. they deny me access to support online or by phone and the only time i get thru is by pretending its not me . and the odd occassion i spoke to support as soon as i amend my details and my profile appears there attitude and response time changes dramatically . i have conversations copied and filed if anyone wants a copy sent let me know. meantime sign up with which campaign on communication providers . stop the theft.

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MI5
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on ‎03-03-2016 20:15

on ‎03-03-2016 20:15

It'll never get sorted on here.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Bambino
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on ‎03-03-2016 21:21

on ‎03-03-2016 21:21

I think we all agreed that the last time the OP started their last thread, and why the thread was locked.

I DO NOT WORK FOR O2



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Martin-O2
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on ‎04-03-2016 10:37

on ‎04-03-2016 10:37

Hi @Anonymous 

 

As some of the other users advised you in your other thread its not possible to get customer service on these forums. The staff here do not have access to customer account information. 

 

You should contact customer services for further assistance. Contact information for O2 can be found here

 

Also if you are unhappy with the service you have received you can make a complaint if you wish. You can also have a rant on the forums but please remember to follow the community guidelines when posting. 

 

I've sent you a PM so please get back to me when you have a chance. 

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