Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! outstanding bill

Hi i want to pay my outstanding bill but i cant ring any of the numbers off my mobile as it just cutts off straight away and i only have access to this phone, how do i pay as i need to use my phone????

Resolved! Refresh Device Plan

Is it possible to pay additional amounts directly towards the device part of the refresh contract or is it only possible to pay off the remaining amount?

Resolved! Midnight large data usage

Hi allI've a Sony Z3 Compact with a 500mb monthly limit.Since I've had this phone (about 3 months) I've come close to using my full allowance, with regular midnight, 00:00:00, data grabs.All the data is used by mobile.o2.co.uk (as is all the data)Exa...

Resolved! samsung s6 edge stopped working

hi ive only had my phone couple months now and took it off charge tonight before i went out and when i took it out my pocket i cant get it on,there is a flashing blue light at the top left,any suggestions

Resolved! o2 is a joke

I ordered a tablet on line to b added to my current account. Got passed and sorted delivery. Then o2 web site crashed so i had to ring o2 again. They told me they wud have to place another order. Well the o2 sales team did 5 credit checks which block...

Resolved! Transfer number to SIM-only?

Fairly simple question- have been on my existing phone and tariff for nearly 4 years and am looking to upgrade to a Galaxy-S5. After doing some intensive research, the best deal I could come up with was a combination of a SIM-only one (3rd party sell...

O2 Refunds - How Long

So in April I finally had enough of o2's DREADFUL network. A network where of you were on the edge of 4g then calls and texts would fail. A network where you may see h+ on your phone but with no capacity behind it, it wouldn't work. A network where s...

Resolved! Myo2 website broken

The o2 website has a number of broken links. The function to select past bills is broken and is stuck in a loop and so will only show the detail for the current bill - very amateur!

Resolved! travelling abroad

Im travelling to Greece next week, and i have o2 travel with my pay monthy contract, will this let we use the internet/ make calls/ text if i need to in an emergency? There isnt anything i have to set up or do before i go away? It'll automatically wo...

Resolved! My contract

This is regarding my contract . I do have the sufficient funds to pay this as I am currently unemployed . Is there any way I can get my line back as I have very important calls coming through.

O2

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