ongoing issues

[Anonymous]

the response or lack of it from o2 re previous issues posted by me continues. they deny me access to support online or by phone and the only time i get thru is by pretending its not me . and the odd occassion i spoke to support as soon as i amend my details and my profile appears there attitude and response time changes dramatically . i have conversations copied and filed if anyone wants a copy sent let me know. meantime sign up with which campaign on communication providers . stop the theft.

[Cleoriff]

Hi @Anonymous

As this is an ongoing issue I think you should continue on your existing thread and not start a new one

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/general-service-continued/td-p/950696

[MI5]

Everything we can say has already been said here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/general-service-continued/td-p/950696
Nothing more we can do.
Follow the complaints process and take it to the Ombudsman after that. Simples.

[MI5]

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@Cleoriff wrote:

Hi @Anonymous

As this is an ongoing issue I think you should continue on your existing thread and not start a new one

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/general-service-continued/td-p/950696

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I believe Toby locked it due to the language and attitude on the thread.

[Cleoriff]

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@MI5 wrote:

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@Cleoriff wrote:

Hi @Anonymous

As this is an ongoing issue I think you should continue on your existing thread and not start a new one

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/general-service-continued/td-p/950696

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I believe Toby locked it due to the language and attitude on the thread.

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Ah so he did. Well everything we said on the thread is still relevant so @Anonymous needs to follow the advice on it..

[MI5]

Yeah, as I said....

[Cleoriff]

Well there are now 4 links to the existing thread so there should be no problems...

[adamtemp64]

@Anonymous Please can you just contact @Toby or @Martin-O2 via the private message system as they are the only ones that can help in getting the correct people contact you. If all other avenues are not working.

[MI5]

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@Cleoriff wrote:

Well there are now 4 links to the existing thread so there should be no problems...

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With what?

[jonsie]

There's me thinking the issue was all sorted....