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Anonymous
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ongoing issues

[ Edited ]

the response or lack of it from o2 re previous issues posted by me continues. they deny me access to support online or by phone and the only time i get thru is by pretending its not me . and the odd occassion i spoke to support as soon as i amend my details and my profile appears there attitude and response time changes dramatically . i have conversations copied and filed if anyone wants a copy sent let me know. meantime sign up with which campaign on communication providers . stop the theft.

Posts: 99,060
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Registered: ‎14-01-2013

Re: ongoing issues

Hi @Anonymous

As this is an ongoing issue I think you should continue on your existing thread and not start a new one

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/general-service-continued/td-p/950696

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Re: ongoing issues

Everything we can say has already been said here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/general-service-continued/td-p/950696
Nothing more we can do.
Follow the complaints process and take it to the Ombudsman after that. Simples.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: ongoing issues


@Cleoriff wrote:

Hi @Anonymous

As this is an ongoing issue I think you should continue on your existing thread and not start a new one

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/general-service-continued/td-p/950696


I believe Toby locked it due to the language and attitude on the thread.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: ongoing issues


@MI5 wrote:

@Cleoriff wrote:

Hi @Anonymous

As this is an ongoing issue I think you should continue on your existing thread and not start a new one

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/general-service-continued/td-p/950696


I believe Toby locked it due to the language and attitude on the thread.


Ah so he did. Well everything we said on the thread is still relevant so @Anonymous needs to follow the advice on it..

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Re: ongoing issues

Yeah, as I said....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: ongoing issues

Well there are now 4 links to the existing thread so there should be no problems...

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Re: ongoing issues

@Anonymous Please can you just contact @Toby or @Martin-O2 via the private message system as they are the only ones that can help in getting the correct people contact you. If all other avenues are not working.

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Re: ongoing issues


@Cleoriff wrote:

Well there are now 4 links to the existing thread so there should be no problems...


With what?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: ongoing issues