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myo2

bobert
Level 1: Joiner
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on ‎27-01-2020 00:10

on ‎27-01-2020 00:10

trying to pay my phone bill (was disconnected) however cannot access myo2, is this just on my end or is it down?

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jonsie
Level 94: Supreme
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on ‎27-01-2020 00:31

on ‎27-01-2020 00:31

It does shut down for maintenance and updates around midnight. It's available at the moment definitely so it could be that you have no access if you have been disconnected.

Give customer service a call around 8 - 8,30 in the morning.

 

Guide: How to find help & contact O2 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Martin-O2
Former Staff
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on ‎28-01-2020 11:05

on ‎28-01-2020 11:05

Hey @bobert how are you getting on with this one? Have you spoken to O2 about your bill? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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