Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

iPhone not delivered

DHL have claimed to deliver my new iPhone to my address. However, they appear to have instead signed for it and kept it themselves????! I have just been sent my first O2 bill and yet I have no phone to speak of.. I have already lodged a complaint wit...

Paying bills whilst on lockdown

Are there any provisions or help available for self employed people who are going to be struggling to pay their phone bill..I have two phones to pay totaling£100 or so...feeling a little worried

Put back on

Tried calling 02 but it just automatically hangs up. Tried the 02 live chat which is also not working ?how am I suppose to contact 02?

I had an outstanding bill, now my services are off, I cannot call to pay it?

I had an outstanding bill, now my services are off, I cannot call to pay it? I had an outstanding amount of x2 monthly bills, now I cannot log onto MyO2 as I need an SMS Code to verify the account, I cannot call the O2 numbers provided as the phone s...

Resolved! Pay monthly contract ending

Hi all, I believe my contract is ending in May. It is currently the 20gb for £20 contract, but I believe this will go up to 20gb for £40 once this happens. I am currently also looking to leave O2 as where I work the connection is awful, and the quali...

Resolved! Contract

How do I find out how much I have left on my contact to pay

Cancelling 1 month contract

Hi As per subject, how do I cancel a 1 month rolling contract ?No option for live chat and currently been queuing for 30 minutes.I can't see an option in my o2 account. Any ideas ?Thanks

Early itemised bill

Is there a way I can get a current itemised bill rather than waiting until the bill date and comes through??

Text message received

Hi I'm a pay monthly customer of O2 in N. Ireland, I've just received a text message supposedly from O2, telling me that I've just sent an MMS, I haven't, (don't even know what one of those is) and to check charges to go to [link removed]. I'm assumi...

Disney Plus for O2 Unlimited Customers

I am on O2 Unlimited pay monthly contract. Can I add Disney+ subscription extra as I cannot seem to see it on the app?

O2

Forum Posts