Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Texting Israel.

I have texted someone who is on holiday in Israel. I have no bolt ons or extras. How do I know if they have received my text? Or will the text just hang around until they get back to the UK. I cannot see any details in my account that tells me about ...

Resolved! Upgrades

So after not receiving my order customer services made an email to whoever they needed to and cancelled the order so I can go in store and upgrade. I need to do this today!!! They have rang and told me they have been told it has been cancelled, but I...

Resolved! Contract

So I’m having issues with O2, I have been financially trapped in my contract where it results in me either paying £1400 and returning the phone or continue paying £40/£50 for 36 months and where I still don’t get to keep the phone.I don’t really fanc...

Resolved! Stolen phone

Hello my phone get stolen how I can claim it and black list itThank you

Resolved! Voice calls

My voice calls are not showing on my bill since 1 October except one on the 15 October but text messages are. Has anyone had this similar problem.

Resolved! Contacting 02

I have been trying for a good few hours to contact 02 customers service regarding a phone call i made yesterday about my sons phone contract, they have done completely the opposite of what i asked and now his phone is disconnected and his iphone sync...

Resolved! New contract, same number

Hello, I have a contract with o2 which is well beyond its end date - think its been going about 7 years, and is now sim only. I would like to upgrade, however the price of a contract via mobiles.co.uk is far cheaper than what I can get through upgrad...

Resolved! Cancel contrakt

Hello, I'm finishing your contract on November 17 and I want to close it because I'm leaving England

Resolved! My messages won't send

My messages won't send anyone know how to fix this problem?

Resolved! Extra charge limit

Hi. I currently pay £33 per month on contract.I have been getting messages from wapstar and being charged an additional £4.50 per week and need to know how to stop this.. I also want to apply an extra charge limit to prevent this happening again.Than...

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