Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Note 10 plus wring price

I recently upgrade to the Samsung Galaxy Note 10 plus 5g as part of the Christmas offer when I've got my device plan it says the device will cost me £1049 over 36 months when it should be £849 anybody else had this issue and was there any other way t...

Resolved! Looking to upgrade

Hi everyone,Im looking to upgrade to a Samsung galaxy S10+ but finding it hard to get a good deal.I contacted o2 and i spoke to a very helpful friendly person.I explained i was able to go online and literally get the phone for £7 pound a month less w...

Resolved! Data Usage

I've been reading threads about 1GB data been used in a day I have just had the same symptom since I upgraded from 500mb to 1GB within 2 days ive used 80% of my data my wife is the same we have android so not an iphone proplemIt seems to me the only ...

Resolved! My Media Games scam

My little brother who is disabled and has no capacity to go through online payment, has recently been charged 4 weeks of £4.50 for a subscription to MyMediaGames.The company has provided no proof other than a time stamp of the transaction, along with...

Resolved! Payment

Hi how do I change which credit card I use to pay for my contract thanks

Resolved! International charges

Hi I’m being charged for text messages whilst despite not sending or receiving any messages. Any reason for that?

Resolved! Phone usage in Europe Zone

As I live permanently in Portugal how can I continue to use my phone without repeatedly being charged for unfair usage?

Resolved! Do I need to pay a deposit and pass the credit check?

Was looking for an iPad pro for my designs but don't have the best credit, I looked on the site and went to checkout for a pay monthly iPad pro, at around £38 a month. I entered my details and it asked me to pay a £600 deposit, which I don't mind doi...

Resolved! Transfer number to existing contract

Just wondering if this is possible. I have 2 phones. One on o2 pay monthly (had it for about 4-5 years and is currently due a upgrade), and 1 on GiffGaff (had this for about 2 years), I'm wanting to get rid of the giffgaff sim - but I prefer the giff...

Just a warning! Use another provider!!!

This is just a warning to all ever considering an o2 contract .. don’t.I’ve had by far the worst customer service from any company I’ve ever dealt with.So my ex partner managed to take out a pay monthly phone contract via an online chat with o2 using...

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