Oops Cannot Access Live Sim Account

[Donfor73]

O2 Support once attempted to  'fix' my iCloud email linked Sim Only Account.

Yet it's a previous closed account that can be used via myo2.

Though iPhone 14 handset is VM  3  of 36 months to complete.

Id'e  need to access Sim part for inclusive data etc yet 2nd o2 iCloud password does send text code and fails to oops account cannot be accessed.

thanks 

[MI5]

@Donfor73 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)