My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1402 Views
  • 1 replies
  • 1 kudos

Resolved! How can i turn my accessories?

hello, does anyone know where is the button for returning products?I bought an apple pencil from o2, but it's not suitable for my iPad. I cannot find any record about the purchasing in my o2. thanks!

rrrro by Level 1: Joiner
  • 43 Views
  • 1 replies
  • 0 kudos

Resolved! Isle of man call to uk

I am in the isle of man and want to know the price to call the UK or are my calls free....Also...I cannot get any internet from 02 from my mobile data

Resolved! Secondary contract showing as main number in o2

So my husband has my o2. He has his contract, mine and my daughters contract all linked to his account. He is the account holder and the primary line but my number is showing as the main number. Why is this please? Thanks

Bec4 by Level 1: Joiner
  • 83 Views
  • 3 replies
  • 0 kudos

Resolved! My phone bill

I want to know why my bill is nearly 40 pounds and it’s only meant to be 18

Resolved! Sim for iPad pro

I have a new iPad Pro which can take a SIM card. How do I organise one? Can I ask for a duplicate one so I keep my number or does it need to be a separate one?Welcome any help or guidance with this .. thank you!

N8RA by Level 1: Joiner
  • 60 Views
  • 1 replies
  • 0 kudos

Resolved! 7 gb package code?

Can someone guide me? How can i subscribe 7 GB Internet data with 10£

Tatheer by Level 1: Joiner
  • 51 Views
  • 1 replies
  • 0 kudos

Resolved! Balance Notification

Hi i would like to have the notification from O2 when i have messaged someone.

Brooke2 by Level 1: Joiner
  • 76 Views
  • 1 replies
  • 0 kudos

Resolved! Refund subscription

Hi can I get the latest subscription transaction cancelled please as I've tried to contact the company and their refunds are not working and suggested refunding through my payment method

Sharn by Level 1: Joiner
  • 49 Views
  • 1 replies
  • 0 kudos

Resolved! simcard

how long does a simcard take too come when out for delivery

Limitient by Level 1: Joiner
  • 63 Views
  • 1 replies
  • 0 kudos

Resolved! First & second bills are both for the same period and charged the same

Looking for some help as I am finding it hard to find a customer service phone number. I contract start date was 4th September and I received the notification that i would be billed 14 days later and that my next bill would be pro rata - absolutely n...

LaurenO by Level 1: Joiner
  • 67 Views
  • 1 replies
  • 0 kudos