My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 1 replies
  • 1 kudos

Pay device plan

Hi,I have received a statement to pay off my final amount on my device plan. I want to settle this amount but it will no longer let me access "my02". Can you please advise.Thanks,Natalie.

Trying to get 3 numbers on the same My O2 account

My name is Richard [removed] and my mobile is [removed] In addition, we have 2 further phones for Claire [removed] and Emily [removed]. These two are on the same My O2 account but Richard [removed] is on a different My O2 account. Claire and I have b...

Hi I am in Turkey need to ring Russia.

Hi I am in Turkey and need to ring Russia.Can you please add credits for me to urgently?

Trs by Level 1: Joiner
  • 2 replies
  • 0 kudos

Getting no network

I am getting no network  My sim card is scratched.

Chipmunk1 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Personal details

I don't know why or when but you have changed my name from Finlay to Finley. Please change it back for me.

FG9 by Level 1: Joiner
  • 1 replies
  • 0 kudos


Waiting to order a new phone with you. Started it on Saturday the 22nd and it said it was 24 hours for the application to be approved its now Tuesday the 25th and have heard nothing back?

Call me

Please call me 

Hhghghh by Level 1: Joiner
  • 1 replies
  • 0 kudos