This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

iPhone order processing problems

Go to solution
Anonymous
Not applicable

‎09-09-2016 12:29 - edited ‎09-09-2016 12:30

‎09-09-2016 12:29 - edited ‎09-09-2016 12:30

I ordered an iPhone 6S Plus yesterday at 8pm, I had a few emails regarding legal documentation and I had one confirming my order and thanking me, with a tracking number.

 

But it is almost 12:30pm the next day and I haven't received anything regarding dispatch information or if I have passed the credit check.

 

There is also nothing in the "my products and services" section

 

what can I do from here? 

 

 

Message 1 of 15
3,732 Views
0 Kudos
14 REPLIES 14

Go to solution
jonsie
Level 94: Supreme
In response to Cleoriff
  • 95643 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

‎09-09-2016 14:57 - edited ‎09-09-2016 15:08

‎09-09-2016 14:57 - edited ‎09-09-2016 15:08

deleted point made

 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 11 of 15
1,362 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 151763 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎09-09-2016 14:58

on ‎09-09-2016 14:58

6
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 15
1,360 Views
0 Kudos

Go to solution
Beenherebefore
Level 32: Blockbuster         
In response to MI5
  • 5063 Posts
  • 113 Topics
  • 12 Solutions
Registered:

on ‎09-09-2016 15:38

on ‎09-09-2016 15:38

@MI5 wrote:
6

6 on a Friday afternoon

 

 

 

a tut tut.jpg

"My life is a facsimile of a sham"
Message 13 of 15
1,347 Views
0 Kudos

Go to solution
Anonymous
Not applicable

‎09-09-2016 17:22 - edited ‎09-09-2016 17:23

‎09-09-2016 17:22 - edited ‎09-09-2016 17:23

Thank you for the help guys and gals, I contacted support on the live chat and, my shiny iPhone 6S plus should be dispatched in the next few working days!

 

Talk about excited

 

Message 14 of 15
2,263 Views
0 Kudos

Go to solution
Anonymous
Not applicable
In response to Anonymous

on ‎09-09-2016 22:10

on ‎09-09-2016 22:10

Good news @Anonymous enjoy your shiny new iPhone 6S Plus. Any questions then come back here & see if we can help

Message 15 of 15
1,305 Views
0 Kudos
Top Kudoed Authors
View All
Top