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iPhone order processing problems

Anonymous
Not applicable

I ordered an iPhone 6S Plus yesterday at 8pm, I had a few emails regarding legal documentation and I had one confirming my order and thanking me, with a tracking number.

 

But it is almost 12:30pm the next day and I haven't received anything regarding dispatch information or if I have passed the credit check.

 

There is also nothing in the "my products and services" section

 

what can I do from here? 

 

 

Message 1 of 15
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jonsie
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MI5
Level 94: Supreme
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6
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 15
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Beenherebefore
Level 32: Blockbuster         
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Registered:

@MI5 wrote:
6

6 on a Friday afternoon

 

 

 

a tut tut.jpg

"My life is a facsimile of a sham"
Message 13 of 15
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Anonymous
Not applicable

Thank you for the help guys and gals, I contacted support on the live chat and, my shiny iPhone 6S plus should be dispatched in the next few working days!

 

Talk about excited

 

Message 14 of 15
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Anonymous
Not applicable

Good news @Anonymous enjoy your shiny new iPhone 6S Plus. Any questions then come back here & see if we can help

Message 15 of 15
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