Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Rejected o2 contract

So I was looking to get the Sony z4 tablet on contract with o2. Got through the first stage of being accepted then on the day of me picking it up I got rejected.I looked at my credit rating on the website o2 uses and it 499 out of 600.I know of thing...

Resolved! Fleet Coverage

As the phone mast in Fleet has now been almost completely useless for the last 3 days and still isn't working, due to your "upgrade", can users expect a refund on their bills?

Can not use 3g in Telford Madeley Woodside

The mast on Madeley Telford by pass is so over loaded it does not aollow me to use it is any one else having the same problum Note 02 claim nothing wronge its not my phone as it works fine else where. Why won't o2 be honest and admite thier is a prob...

Resolved! Money left on old PAYG phone

Hi ThereI've just bought a Samsung s4 mini & am paying by monthly Direct DebitHowever I still have quite a bit of money left on my old PAYG phoneIs there any way 02 can transfer that money to my new account or do I just have to use it up as & when I ...

Resolved! Started a new contract but no contact from o2

So I made the switch from pay as you go, to pay monthly. Entered all the details and got the the screen informing me that my order had to be reviewed taking up to 24hrs. Its now been 2 and a half days with no contact from o2, however my 'new' number ...

Resolved! O2 Number transfer form

Hello, I was looking at changing from a PAYG sim to a pay monthly sim only contract next week and was abit confused at the "keep your number form"Where it says "what type of account do you have", will I have to choose PAYG or Pay monthly?Also where i...

Resolved! Strange Text Message from O2

Hi, I've recived a text that appears to be from O2 which has simply a paperclip (attachment like) and the word THANK_YOU_... does this sound legit? I haven't opened it yet just in case

Resolved! Option for No Big Bundle

Is it possible to have a Pay & Go Sim that doesn't use Big Bundles at all? Just the standard rates. I use texts and calls very infrequently and inconsistently so the Monthly Big Bundle system is not at all appropriate for me. I'm assuming it is possi...

Resolved! Problems sending emails - blocked smtp port

I am on PAYG with an iPhone 5C. I can receive emails but cannot send via smtp.interdns.co.uk unless on wifi. I have tried various ports, 25, 2525, and 587. smtp.o2.uk on port 25 works occasionally. any thoughts? Any other ports to suggest? Am really ...

Resolved! New monthly account

I have recently gone from pay and go to a monthly account, when I try to sign in online it won't let me view anything and is telling me to try with another number as it's reached identity level? Is this because I transferred my number so I can keep i...

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