Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Number withheld problem

I have been trying for months to stop the annoying texts with offers from O2. Whenever I phone the number provided, I get a recorded message telling me that my number has been withheld, so they can't stop the texts. My number is not withheld when I p...

4G & Wileyfox Storm

Does any one know if o2 supports 4g on the wileyfox storm?

Resolved! Transfer of phone number taking ages

So I went to O2 on Friday to upgrade, and I got a new iPhone. With that, came a new SIM card. Because I wanted to keep the number, I was instructed by the sales assistant that I should call up, terminate the current contract (one month to go) and tra...

Resolved! change to email address

Please can you assit me in updating my email address as I am leaving my current employer thus I want emails to be sent to my home account from now on. ThanksAndrew

Resolved! texts from O2UK with attachments

Hi - had 2 texts from O2UK in the last few days, both with attachments. Haven't opened either.One was called BF_03_Game_MMS.mp4; the other was DF6016_BF_01_HERO.GIF anyone else had them, or knows what they are?

Resolved! Phone has failed and poor O2 coverage

My iphone 5s has an ongoing hardware issue (kernel problem). Despite having a 24 month contract, the phone is only warranted for 12 months, pretty average really. To compound matters the O2 coverage is so poor compared to my wifes EE phone that its h...

Resolved! I want to cancel my auto top up

i want to cancel auto top up, but can't see how to do this

Resolved! My Online Accounts

I have a an online account in which, both my son's and my device are registered. It would be most helpful if someone could tell me how to remove my son's device from my account so that he can register an account on his name. There is provision to add...

Resolved! Mobile landline

Hi I was just wondering if it is possible to purchase a landline number that can be directed to my mobile phone, so that i have both a landline and my existing mobile number directed to my mobile. i am a sole trader and currently use a O2 contract wi...

Where the hell is customer "service"??????

Funny how there is no information on the website about how to give notice and cancel at the end of a contract. Funny how no-one answers the phone (typing this 27 minutes into listening to the worst kind of pappy "your call is important to us" music)....

O2

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