Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No data on 4G, only 3G at BS15LF for last 6 months all devices and sims

Ever since 4g went live about in the BS1 area phones connect at 4G they rarely get any data. Switching to 3G manually on a phone and you get a decent connection speed. To confirm I've tested this on my sim in serveral hand sets. I've also got many ot...

Resolved! removing auto top up

Hi, I am currently on a pay monthly contract but prior to this contact on was a pay as you go customer and had set up auto top ups. I now get a text message each month saying my auto top up was not a success but I have not found a way to remove the a...

mobile credit transfer

Can I transfer the credit on my PAYG mobile to a different mobile

Police discount

Hi. I just got a new phone from 02 today and the guy in the shop told me I'm eligible for 30% discount on my monthly bill. He told me to go online and sign up. I've found a link to sign up for an open code but it says that the organisation is invalid...

Resolved! pay monthly customer tried adding second line to my account

hi there last night i tried adding a second line to my account got accepted got to the agreements to confirm page where it sends copies to my email address also. I accidently closed my browser down at this point i opened it up again logged onto my o2...

O2 refresh to get a tablet and keep phone

Hi all.I have a question which I'm sure has been asked before but can't seem to find a definate answer.I'm happy with my mobile which has 6 months left to run on it's contract but been shopping lately for an iPad.Then i thought about putting the 2 th...

Resolved! O2 to O2 calls

I've got O2 pay monthly and I'd like to know how much do I need to pay calling to O2 number?

Resolved! Contacting o2 and split payments.

FolksI recently renewed my phone and took out additional insurance, why is there a split payment method?I work abroad in areas of limited internet connection and often have problems paying one not to mention two bills.No I do not want to set up a DD ...

Resolved! Changing SIM to microSIM and keeping the same number

Hi All, I bougth a new phone but this new one uses a microSIM while the old one uses a normal SIM card. I was reading on the forum about going to the store or caling for a new one butI would like to keep my old number.I am a pay & Go client. Is it po...

Rapid use of data

I topped up with a £10.00 bundle which gives me 500mb of data I have received a text saying that my allowance has been used up within 24 hrs. How can this be as I haven't used my phone with any data service other than when connected to the home wi-fi...

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