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error code

Anonymous
Not applicable

Hi all,

 

Just tried to reply to a text message and it keeps coming back with 'unable to send o2-uk error 28' it sends ok to other numbers just not this one. Can anyone explain why?

 

Thanks

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MI5
Level 94: Supreme
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It's a general error code for part of the system not starting a required process.
Try clearing cache from message app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:
Is this in normal sms or in tugo?
what phone is it?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Anonymous
Not applicable

Errrr, normal sms.  I have a Sony experia M4

Message 3 of 4
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MI5
Level 94: Supreme
  • 152232 Posts
  • 651 Topics
  • 29031 Solutions
Registered:
It's a general error code for part of the system not starting a required process.
Try clearing cache from message app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
12,653 Views