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myfirstgluten
Level 1: Joiner
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on ‎02-05-2025 22:56

on ‎02-05-2025 22:56

Hi I want to leave O2. Do I need to inform them or will they know when I request the PAC code

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jonsie
Level 94: Supreme
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on ‎02-05-2025 23:15

on ‎02-05-2025 23:15

They will know when you actually use the PAC and give it to your new network

Guide: Cancelling Your Contract 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 97107 Posts
  • 614 Topics
  • 7206 Solutions
Registered:

on ‎02-05-2025 23:15

on ‎02-05-2025 23:15

They will know when you actually use the PAC and give it to your new network

Guide: Cancelling Your Contract 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Bambino
Level 86: Prestigious
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on ‎02-05-2025 23:15

on ‎02-05-2025 23:15

@myfirstgluten Follow this guide: Cancelling your contract - An updated guide - O2 Community

I DO NOT WORK FOR O2



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