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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21593 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 202011 Views
  • 2 replies
  • 2 kudos

Order Stuck on Processing

So i am really confused. Ordered an Apple Watch Ultra on 03 Feb using click and collect to my local store, which said would be today (05 Feb). I decided to add an upfront payment and processed as normal (note that this is then linked to my existing i...

Brian_Fly by • Level 2: Apprentice
  • 1264 Views
  • 6 replies
  • 0 kudos

Switch to direct debit

Hello to whom it may concern, I would like to switch from monthly credit card payment to monthly direct debit through my bank directly. Can you help me with the process? Thank you for letting me know. Clement Rondey

Someone please help before I drop this network by the weekend

Hi there, I'm here because I'm out of options and I plan to switch this weekend as I can't seem to get it resolved.I've been with O2 for something like nearly 20 years I simply wanted an upgrade.I went in store, went through all the stuff in like 10 ...

changing sim-only contract

Hi I'd like to change my sim-only rolling contract to one with a higher data allowance. It appears that there is an option of a £10 rolling plan with 10GB of data, which looks like a considerable upgrade on my £13.75 for 2GB contract I'm currently on...

Jack33 by • Level 1: Joiner
  • 170 Views
  • 1 replies
  • 0 kudos

Resolved! new monthly bills

Hi!about my latest bill am already in monthly contract for my apple watch ultra 2 of £23 plus why i still have an extra charge of £10 plus on it saying in sync 2

Maryann by • Level 1: Joiner
  • 233 Views
  • 2 replies
  • 0 kudos

Resolved! O2

Hi - hoping you can help with a query. I have a monthly contract with o2 which has expired. I found a good deal from Mobile Phones Direct for a new phone and O2 bundle. It arrived yesterday and I thought it would be straightforward to cancel the exis...

LWM by • Level 1: Joiner
  • 239 Views
  • 2 replies
  • 0 kudos

Resolved! Travelling to Serbia from UK

Hi I’m currently at the airport travelling to Serbia - what boot on do I get for cheaper texts and calls whilst there ??

LucyLu by • Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos

Bill

Hello I think I am owed a refund on my bill

Is O2 down?

Is the network down? I have lost everything on my phone. No bars of signal, no 3G, 4G or 5G. Also when I log into my O2 its unable to tell me my data usage. Can't make any calls, or anything

KingsHill by • Level 1: Joiner
  • 251 Views
  • 2 replies
  • 0 kudos
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