Pay Monthly
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Forum Posts

FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Resolved! Confused

So I had just ordered a new contract along side my current.Paid the upfront cost of £20.00, it has been taken from the bank. I’ve gone back on the app and it had gone off the screen and back to the home.I’ve had no confirmation email, not even showin...

LGotts by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Transfer of a number

Hi. I am new to O2 I gave my PAC number when I signed up. I received and installed the new SIM card. My old number has not been transferred. Is there anything else I have to do? (I can't find out anything about the status as I have tried using 202 bu...

JohnD52 by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Scammers are at it again

Hello,You probably already know this but I thought I would inform that I received a scam text which I know for sure as somebody who is a IT Security Analyst the text is fake.It looks like the scammer last are at it again sending out messages telling ...

Hefeydd by Level 1: Joiner
  • 1 replies
  • 1 kudos

Resolved! Cut off

I was cut off as was late paying my bill. I have now paid it and I am still cut off. When will it be back to normal

Leigh16 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Device problem

My iPhone is less than two months old and screen keeps freezing, help

Shontell by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! My bill

Why is my bill this month cost more for me and my wife and son it cost £73

Andy20 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! 'public phone number' on my current O2 account

I have an O2 monthly account for my IphoneI also run a top up 'burner' phone as I need a phone number I can advertise on my websiteIs there a way to add a second phone number to my current O2 account so I don't have to carry around 2 phones and worry...

2fires by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Scam email

I've got an email asking me to reset my password by clicking on a link, is this a scam. If not why do I have to do it.

Dotty by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! New number

HiI’m thinking of upgrading can I get a new number when upgrading? Also can I change my old sim in my old contract phone to pay as you go keeping the old number? Thank you