Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237883 Views
  • 2 replies
  • 2 kudos

Resolved! 2 accounts one email address

Hi, I have 3 accounts in my name and email address which I pay for by direct debit, however, I can only see the details for one. Can you link the other 2 or how can I log in to see the details of my other bills?

Lauz by Level 1: Joiner
  • 149 Views
  • 2 replies
  • 0 kudos

I applied for 0% on a Nintendo switch

I applied for 0% on a Nintendo switch, it took the payment before the credit check, then the page crashed. The payment has gone out, and I had to reload the page and lost where I was in the process. Now I have to make the payment again to move forwar...

Breeze1 by Level 1: Joiner
  • 137 Views
  • 1 replies
  • 0 kudos

Resolved! Travel

I will be travelling to Japan and note that I have a bolt on named O2Travel. Please confirm that I do not need to do anything to be able to use my mobile automatically at £6 per day when used on that day?

TKP by Level 1: Joiner
  • 97 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel

I want to cancel 

Kathryn20 by Level 1: Joiner
  • 75 Views
  • 1 replies
  • 0 kudos

PR8 4NZ

Phone saying  no sim

Steh80 by Level 1: Joiner
  • 80 Views
  • 1 replies
  • 0 kudos

Upgrade

Today upgraded my sim and since I pressed confirm the order my phone switched to 3G?????????

Trennyp by Level 1: Joiner
  • 93 Views
  • 1 replies
  • 0 kudos

Billing

On the 21.10.24 I contacted o2 about being over charged when using my phone bill to pay for something I have paid my bill up to date with the usage this month but I am waiting for a refund from the company (Boku) that have over charged me it took me ...

Dellz4 by Level 1: Joiner
  • 168 Views
  • 2 replies
  • 0 kudos

Final refund

You promised me  a final refund on 30/7/24 which I have not received

PhilDuke by Level 1: Joiner
  • 131 Views
  • 3 replies
  • 0 kudos