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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 235376 Views
  • 2 replies
  • 2 kudos

Resolved! Multisave

Hi, i have three numbers on my account but after only adding one number to my group in order to get Multisave it will not add the additional numbers. Is there something wrong?

Soda by • Level 1: Joiner
  • 162 Views
  • 1 replies
  • 0 kudos

Resolved! Log in

Hi, I've changed my password as I need to log in and see what my bolt ons are. It's asking me to verify phone no with a text code but I'm not able to as I'm in Turkey on WiFi, I don't want to turn on my mobile data as I dont know how much it will cos...

My O2

I am unable to log into MyO2 to see my contract details and my phone usage and any other offers.I visited an O2 shop 2 weeks ago and they detected that there was a miscellaneous password attached to my account which was one created by O2. I was assur...

Brian67 by • Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Help needed IMEI

Hi I’ve had several devices with an IMEI Block put on them, called the customer service line to be told they have submitted the requests to have the blocks removed and it can take 24 hours, 24 hours later I’m still waiting. I’ve tried calling back an...

Resolved! Credit check

I've done a credit check and o2 popping up as and outstanding bill but no one on the team can find I'd like it removed

Joseph94 by • Level 1: Joiner
  • 250 Views
  • 1 replies
  • 0 kudos

Resolved! Swap sim

I want to swap sim

Saroj by • Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos

Signed up for a

Hello Signed up for a contract on an iPhone 16 Pro sunday - paid the £30 up front and it came out of my account but no order showing on My 02 and unable to track it.

Final bill

Hii I have been sent a final bill from you and astonishingly you owe me £2.54.it say on the email to go to My o2 to request a refund but I am unable to log in to my account on the app, I have logged in on line but I assume you have to go to the app t...

Adi3 by • Level 1: Joiner
  • 131 Views
  • 1 replies
  • 0 kudos

Resolved! Holiday

Are o2 phones unlocked as I will be getting an USA sim card for my phone so I have a local number

Chelsea12 by • Level 1: Joiner
  • 184 Views
  • 2 replies
  • 0 kudos
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