Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250640 Views
  • 2 replies
  • 2 kudos

Resolved! I would like to cancel one of my phone numbers not in contract

I would like to cancel the following telephone number ************. It is out of contract on pay monthly tariff.The number is no longer used.Many thanks [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Access bills to a closed account

I Need to Access my Phone bills from 5th April 2023 through to 5th April 2024 but i moved from o2 earlier this year,i have logged on to my o2 but dont have the view bill option now

1982 by Level 1: Joiner
  • 170 Views
  • 1 replies
  • 0 kudos

Bill

I have paid my monthly bill and gave it on my bank statement but am being told I haven’t paid

Josh19 by Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos

What's app

I have just upgraded my phone from Samsung galaxy a53 to Samsung galaxy s24 all my apps transfered with switch up but my what's app won't work. I've uninstall and re installed, I've rebooted hub and phone but still not working any HELP?

webbcr37 by Level 1: Joiner
  • 249 Views
  • 5 replies
  • 0 kudos

Not able to call on my phone

Hi, my phone since yesterday l’m not able to call it shows a message which says call failed and don’t have internet service

Lesley87 by Level 1: Joiner
  • 229 Views
  • 4 replies
  • 0 kudos

Resolved! Number change

I’m a payg member. I got a new phone and now I’m monthly. I want to change my number over and cancel my Payg

Resolved! Malgorzata

Please close my contract immediately.