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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Apple Watch

Good afternoon I’ve ordered a Apple Watch and I have the contract and paid £1.00 but I still haven’t received it what shalli I do

Donna72 by • Level 1: Joiner
  • 152 Views
  • 2 replies
  • 0 kudos

Resolved! Why does texting 65075 for PAC incur a charge?

O2 informed me today that my price will increase substantially for my SIM only monthly contract. I found a cheaper price elsewhere and wish to keep my number. I've not done this for a very long time so I am unsure of the process. Apparently I text PA...

G84 not recognising incoming numbers

Just recently replaced my phone and the new g84 is not recognising incoming numbers. Any ideas how to fix. Checked all settings I can access on phone itself. Is this likely to be a SIM issue

Benny79 by • Level 1: Joiner
  • 123 Views
  • 1 replies
  • 0 kudos

Resolved! Business accounts

I am a particular used. But I see I am as a business account. Can I change that?

Resolved! Pay up contract with no upgrade

Hi I want to pay off my outstanding sum on my phone but do not want to upgrade my phone at this time. Apart from paying it off I want everything else to stay the same until I need to upgrade the phone

Martin57 by • Level 1: Joiner
  • 121 Views
  • 1 replies
  • 0 kudos

Resolved! Help needed to contact O2.

I would like to discuss my O2 account with a member of O2. My personal circumstances define that any form of contact other than by phone is unviable. Lengthy attempts to find a contact no. on the website appears futile. Can anyone direct me to or pro...

Can't access my o2 app

Everytime I try and sign in to my o2 app it says that it's not available to me yet and it's been over the that should be available

Dazzo92 by • Level 1: Joiner
  • 90 Views
  • 1 replies
  • 0 kudos

Resolved! Port in failed and now I'm stuck. Can't go forward with new PAC code

Hi.I have a failed and stalled port-in to 02 request.I have a new O2 account, monthly billed and a new SIM card.I am moving in from Giffgaff, but the first attempt with a PAC code failed and was cancelled. Now when I try and restart the Port-in from ...

WillH by • Level 1: Joiner
  • 367 Views
  • 3 replies
  • 0 kudos

New phone delivery

hello, DPD have just tried to deliver my new phone but they couldn't as I have not had a 4 digit pin, they said to get in touch to receive one

Laurenb31 by • Level 1: Joiner
  • 169 Views
  • 3 replies
  • 0 kudos
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