Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 248335 Views
  • 2 replies
  • 2 kudos

New esim setup

Hello I was in the process of buying a new monthly esim but the website threw me out before I completed. I have received my contract but have yet to add my details to set up a DD. Can you let me know what I need to do to complete my order please?

Cancelling my plan

Hi, I've left the UK and want to simply close my account. I obtained a STAC code on 31/10 and I've tried calling the support number +44 344 809 0202 (which just wants to ask me to pay arrears) and tried the bot which is hopeless. On the 31/10 my bala...

rbensonx by Level 1: Joiner
  • 207 Views
  • 1 replies
  • 0 kudos

Cannot view my bill

When I sign in to view bill in Safari, I cannot see anything... Rest of screen is blank

Derek9 by Level 1: Joiner
  • 187 Views
  • 2 replies
  • 0 kudos

Upgrade price

Hello, I have been a loyal O2 customer for the past 2 years and would like to upgrade. However it would cost me £57 a month for an iPhone 15 with 25g of data with unlimited texts and calls a month and I have found a deal on Uswitch for £42 a month fo...

Sam687 by Level 1: Joiner
  • 252 Views
  • 2 replies
  • 0 kudos

Resolved! Device plans not showing

Hi, I got an e-mail from o2 about terms and conditions changes and price increases and phoned to say I wanted to give my notice but continue to pay my device plans by installments as stated in the e-mail. That was all accepted, I got and used my PAC ...

How would I end my contract early?

The information on the help page is missing. On this page https://www.o2.co.uk/termsandconditions/mobile/want-to-get-out-of-your-contract-early

New order ?

New sim only order which I didn't make what's going on?

Mudd by Level 1: Joiner
  • 132 Views
  • 1 replies
  • 1 kudos

Resolved! O2 Open Discount

How to add O2 open to my account

Mark871 by Level 1: Joiner
  • 236 Views
  • 2 replies
  • 0 kudos