Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Lancashire county council

Does anyone know the lcc code for the discount the one I've been given doesn't work , I got it off one of the online chat people

Resolved! Boltons

Hi.. how do i change my bolton to get more for my money? Thanks

Resolved! i need help to log into my 02 account

i need help i logged into my 02 and it says no services or products when am on contract why is this

Resolved! O2 favourite place

I have recently moved and want to change my favourite place. How do I do this please?

4G calling on S7

I've just activated WiFi and 4G calling on my Samsung S7 Edge. It all seems to be active, the My O2 app says it's on, and I have activated the 'WiFi calling' and '4G calling' toggle switches in Settings. However I've noticed that when not connected t...

Resolved! New sim order

Would like to have a new sim ordered and sent to my address as soon as possible please.

Resolved! Pay & Go Changes 3rd August 2017

Good Afternoon, Has anyone else received a text from O2 today regarding "Changes to Prices / Tariff on Pay as you Go" called O2 (2202) as suggested. The message regarding these changes only plays once ! & then never again.....also a further text with...

Changes To Pay & Go August 2017

O2 are removing o2 more minutes and the lend us a quid service this august.

Resolved! payg

Hi I have a £15 payg sim and want to change it to £7.5 per month sim - is it easily done?

Resolved! Ending contract

I'm due to upgrade in August but no longer wish to remain with O2, can't find anywhere on the site or app that tells you how to end contract when date comes up. I'm trawling through T&C's when I can find them but if anyone knows in the mean time plea...

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