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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 21722 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 203164 Views
  • 2 replies
  • 2 kudos

charged by 02 for sending texts and pics to Cyprus from the UK ? I use Viber & Messenger !! Help

Someone please help me!! I had my 02 bill for £86 for last month. I am also paying on a contract £15 per month!!!. 02 said its because I send Texts, and pics from UK to Cyprus ??? but I always use my Viber and Messenger to do this.. why I am I being ...

Anonymous by • Not applicable
  • 1980 Views
  • 7 replies
  • 0 kudos

Disputed bill

have received several emails and texts from O2 recently advising that I have spend well over my normal / typical monthly amounts.Firstly I was advised that my bill had risen to £91.77 and more recently £113.66.Yesterday, about mid day, I phoned O2 an...

Anonymous by • Not applicable
  • 1165 Views
  • 6 replies
  • 0 kudos

contracrs

how is it when you run into finacial dificulties with you contracts that when you ask for help its like bangging you head agaist a wall HELP

Anonymous by • Not applicable
  • 918 Views
  • 4 replies
  • 0 kudos

Resolved! sim number

Could someone please tell me how many letters are there to a sim number? I am trying to complete a "keep my number" form but it keeps telling me that I have entered an invalid number. thank you

Anonymous by • Not applicable
  • 3543 Views
  • 2 replies
  • 0 kudos

Resolved! Travel opt out

For a pay as you go bundle what is the free bolt on "travel opt out" give me. What am I actually opting out of and does this bolt on have any affect on me using this service in Europe understanding that my use in Europe (and cost) is identical to my ...

Anonymous by • Not applicable
  • 6512 Views
  • 3 replies
  • 0 kudos

Resolved! paid wrong account

I made a payment using a swipe card that was the wrong one from an old account Where can i contact to get this changed and the money credited to the correct account /number Any ideas who to contcat by E mail there is no help in the suggestions or any...

Anonymous by • Not applicable
  • 1065 Views
  • 6 replies
  • 0 kudos

Resolved! o2 paymonthly bill as one figure

Hi Does anyone know where you can see your o2 pay montly bill as 1 figure.In bills I can see the airtime bill itemised and then a single figure for the device.(vat not seperated out for device cost)Is their anyway to see one figure with VAT seperated...

Resolved! Blackberry PAYG roaming following "roam like at home".

I have a Blackberry 9900 (using the older Blackberry 7 operating system) which I take with me as a spare phone when travelling. I use the phone on PAYG. Following the introduction of "roam like at home" please could someone confirm the position regar...

Anonymous by • Not applicable
  • 969 Views
  • 3 replies
  • 0 kudos

Resolved! CALL LOGS

Hi,Anyone know how I can view my call logs in the past 3 months ? 

Anonymous by • Not applicable
  • 1349 Views
  • 3 replies
  • 0 kudos
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