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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Excessive bill.

Excessive bill due to phone being mistakenly left on, and no warning received when monthly limit reached.

recent calls

Am after a phone number I called last Thursday never saved it but no longer have it? On my o2 app only shows last bill numbers and recent nu.bers which have incurred costs? Any help asap Thanks

Resolved! How long does a credit check take?

I ordered a Iphone 6 last night (gone 10pm Friday night) how long does a credit check take? Also can not see the link for tracking or anything? Is that a bad sign? As I have had a contract with O2 before and only thing that is concerning me is how lo...

Resolved! Re new number

Hi on 02 monthly and recently been getting threatening phone calls and texts previously had number change beginning of year,police involved re the calls etc now and advising new number if I have police incident number could I get number changed for f...

Resolved! Starting a new pay monthly contract

Hi everyone, My 24 month contract with O2 came to an end this week and so I ordered the new iPhone 6S from the Carphone Warehouse website (I had the 5S previously). The deal I got was part of their flash sale and wasn't available on the O2 upgrade ta...

Resolved! Advice needed - change of tariff

I am currently on iPhone simplicity 20 paying around £ 21.86 600 min 1200 texts unlimited data but no 4g. i can't get 4g bolt on this tariff which tariff can I have to use 4g on iPhone 6s

Resolved! text charges ?

I have been on pay&go for years and have always had unlimted texts, so why am I now being charged for every text I send ???Anybody else suffering with this ?

Resolved! How have I used all my data allowance after software update?

Since updating software to 9.0.1 - I get a text yesterday at 03.26 (thanks for that!) to say I've used 80% and today at 08.44 to say 100% used? Not by me, so what's happening?

Resolved! Letters threatening to pass me to debt collecting agency

I had a contract which was separated into two parts: the device plan & the airtime credit. I got bored of my phone very quickly & decided to cancel my contract. To do this I need to pay my remaining airtime bill & the remaining of my device plan whic...

CS refusing to give me pac code for P&G account

I bought an O2 pay and go SIM 5 years ago, and regularly buy O2 top ups. I now want to change to a different network and have been told to get my PAC code so I can keep my number.When I called CS they said my number is with giff gaff and I have to co...

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