Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 249197 Views
  • 2 replies
  • 2 kudos

Where the hell is customer "service"??????

Funny how there is no information on the website about how to give notice and cancel at the end of a contract. Funny how no-one answers the phone (typing this 27 minutes into listening to the worst kind of pappy "your call is important to us" music)....

Anonymous by Not applicable
  • 2268 Views
  • 8 replies
  • 0 kudos

Resolved! Considering Switching Network - Need Help

Hi everyone, I've been with o2 for nearly 3 years now, however my contract technically ended in January 2015 (it was a £27 per month, 24 month contract - I believe it was £200~ upfront also). I originally expected to be able to upgrade to a shiny new...

Anonymous by Not applicable
  • 2075 Views
  • 4 replies
  • 0 kudos

Resolved! O2 Wifi app wants latest version

Hi, I've got a 64gb Nexus 6P and have downloaded the O2 wifi appfrom the play store (version 1.3 dated 3 Sep 2014). I'm registerd with O2 wifi and it used to work on my LG G3 fine. WhenI open the app it takes me to the registration page and asks me t...

xcytin by Level 1: Joiner
  • 3136 Views
  • 12 replies
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Resolved! is there an email address to send enquiry to about "my o2" account

Hi, I used to be with o2, then transferred number out and then got a new phone and transferred number back in. I got my new log in details and everything seemed ok, but when I logged into my o2 app it couldnt give me any information re data or allowa...

Anonymous by Not applicable
  • 2144 Views
  • 4 replies
  • 0 kudos

Resolved! details from old bills

Hi I need to get access to print my old phone bills for the last 3 months. They need to show details of numbers called is this possible? Thank you

Anonymous by Not applicable
  • 3562 Views
  • 6 replies
  • 0 kudos

Resolved! 4G does not work

Hi All. On PAYG and upgraded my account to a 4G bundle about a month ago. I have an iphone 6 and made sure 4G is enabled. I have also checked the sim which has the code to suggest it's 4G as well as the 02 online helper also say it is. I can't get 4G...

Anonymous by Not applicable
  • 5626 Views
  • 10 replies
  • 0 kudos

Resolved! previous bills

HiAny one know how you find out actual usage (minutes and data) from previous bills?All I see is the total, cost.

Anonymous by Not applicable
  • 4947 Views
  • 6 replies
  • 0 kudos

Resolved! MMS from o2

Having done a quick search of the forum there is another topic about this, but the situation is slightly different so thought it deserved a new topic... Today I have received 2 messages from o2 (when pressing and holding on the message it comes up as...

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gmarkj by Level 67: Unsung hero
  • 3212 Views
  • 12 replies
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Resolved! O2 Pay Monthly Contract - Service Termination Question

Is there a way to stop the service of a contract while still paying the month cost until the contract is eligable for termination? I took a contract out in my name for a.. lets call them a dependant.. and for a while everything ran smoothly with them...

Anonymous by Not applicable
  • 2207 Views
  • 5 replies
  • 0 kudos