Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 414808 Views
  • 2 replies
  • 2 kudos

Resolved! billing adress

how to change billing adress on the 02 website

Anonymous by Not applicable
  • 2270 Views
  • 2 replies
  • 0 kudos

Resolved! Final bill unable to view

My wife has recently transferred to another network using a PAC code. Her account was linked to my account and they could both be viewed on my login. As soon as she transferred her account has disappeared. I've received an email from o2 to say the fi...

Anonymous by Not applicable
  • 2248 Views
  • 4 replies
  • 0 kudos

Resolved! 4G not working

I have recently moved over to O2 having previously being on EE sim only. I now have a 4G ready sim only deal, I have had this deal for about 3 days now on an Iphone 6 and I am still unable to connect to 4G. I have checked to see if coverage is availa...

Anonymous by Not applicable
  • 7458 Views
  • 24 replies
  • 0 kudos

Resolved! cancel contract

HelloI am on Pay monthly contract, As i m going back home, How can i cancel my contract with O2 ? Contract expires in Oct 2014, or change to pay as you go. Thanks

Anonymous by Not applicable
  • 20828 Views
  • 6 replies
  • 0 kudos

Resolved! bolt ons

I appear to have 2 bolt ons on my account. I can't remember what they are (doh!) How do I view what they consist of? I seem to only be able to view new bolt ons that I might want to buy

Anonymous by Not applicable
  • 2194 Views
  • 2 replies
  • 0 kudos

Resolved! changing airtime plan

hi, i wanted to know if you can change the airtime plan as part of the o2 refresh contract while still contining to pay off the device plan. Or do you have to pay off the device cost first then change for example to a sim only contract? can this only...

Anonymous by Not applicable
  • 7365 Views
  • 4 replies
  • 0 kudos

Bad and false sales

Got a phone call from O2 saying I could have another phone, I explained I was just building up bad credit and had only been with 02 a month, the sales advisor said no problem because I already have an account, so asked if I could have a iPhone 6 for ...

Anonymous by Not applicable
  • 1750 Views
  • 4 replies
  • 0 kudos