Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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  • 2 replies
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Resolved! cold called and Mis sold a contract and now I'm in a mess.!!..thanks o2

Right..ive been an o2 customer for years,even used to work for o2 when The Listening Company ran the call centres.So I was cold called directly from o2 last month and offered a new phone and contract.I was interested,had about a year left on my exist...

Anonymous by Not applicable
  • 4841 Views
  • 24 replies
  • 0 kudos

Phone Ordered without my consent - Debt Collection Companies

HelloI have been an O2 customer for at least 3 or 4 years and must have spent in excess of £2000 for my mobile phone service. Then, about a month ago - I started getting phone calls from BCW, a debt collection agency, about a £70 debt with O2 that i ...

Anonymous by Not applicable
  • 10521 Views
  • 47 replies
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OK so what happened my 3G Speed?

So after months of getting less than 1mb (usually 0.1mb) today the network went down and when it came back on this happened. Not sure why this would be? It was on 3G not even 4G

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Anonymous by Not applicable
  • 2327 Views
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Resolved! samsung pay as you go

I have a samsung mobile phone..used mainly for texting and calls..I have recently installed Instagram..but am now being charged £1 each day for something i dont know of..Ive been told by my daughter that Instagram is free..so could you please tell me...

Anonymous by Not applicable
  • 1826 Views
  • 4 replies
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Resolved! Upgrading

Can my mam upgrade her phone and give it to me but she still wants the old phone and contract she has. If so could I use the upgraded phone on pay as you view ?

Anonymous by Not applicable
  • 1338 Views
  • 2 replies
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Resolved! Cancelling Contract

I rang up about 2 weeks ago to cancel my contract as 02 don't sell the phone i wanted to upgrade to. I have recieved no letter or email confirming that it is cancelled. Is there a delay in the email being sent out?

Anonymous by Not applicable
  • 3331 Views
  • 5 replies
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Resolved! No bill notifcation

I get billed on the 14th of every month and get a text and email confirming a bill has arrived for me to view on my O2. Yesterday or today i didnt get any notification. There is a bill been generated which is correct and due at the end of December, j...

paulbacon by Level 7: Part Timer
  • 2337 Views
  • 9 replies
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Resolved! Downing package

Is there anyway you can down your package? don't use my 2gb data and barley use any of my free minutes paying a lot of money a month

Anonymous by Not applicable
  • 2877 Views
  • 20 replies
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Resolved! Need to know last top-up date in order to keep number..

Just got a different phone and want to transfer my current number. I filled in a form online and one of the security questions was asking when was the last date I topped up and by how much. No idea so I just put anything in and submitted the form. Go...

Anonymous by Not applicable
  • 3539 Views
  • 3 replies
  • 0 kudos