Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How to change pay monthly tariff without upgrading??

If you can, how do you change your tariff without upgrading your phone and paying any more than your bill: I'm on a O2 Refresh tariff, but I only get 500mbs of data every month. But it's not enough, I have been thinking about changing my tariff since...

Resolved! customer servcies

anyone know how to contact O2? Have replied to the 'mycare' email they sent me but he says they dont respond to emails any longer!Do they care?

going going gone

Been a happy payg user with a few payg accounts over the last week have left o2 the big value bundles are ok for mins & text but the data included is too low on o2 for £25 was getting 4gb of data and when that runs out data bolt ons are a eye waterin...

Resolved! Contract ending - what happens to my number?

My contract is due to end this week (Friday), and I want to change providers. I have been told by an O2 advisor that I will have to pay £20 to get a PAC code today, or I can ring on Friday (the day my contract ends) and get it then for free. Can anyo...

Resolved! Changing tarriff

if I want to change from pay and go to pay monthly what happens to any existing credit

Resolved! Left monthly contract now need Pac code on PAYG

Hi all, I'm chris from devon in the uk, new to the community so please excuse me if this is in the wrong area or is the same as old posts. I had an O2 monthly contract for 2 years (got an experia t as part of deal) and I bought my phone number from v...

Extremely Poor Customer Service

I am on web chat with O2. I am really cross with the level of service being provided. I started the chat at 17:45. All I want is to cancel my contract as I have a better deal elsewhere..Just to give you an idea of what it has been like: me: I asked y...

Resolved! Big Bundles what numbers can't I call

Hi Everyone First time post on here but long time O2 user. My query is what dialing codes are not valid on my big bundle but will come off my normal balance instead for example I think 0800 numbers fall into this category. Thanks for any help (had lo...

Resolved! Auto top up topping up the wrong device.

HiI have two devices associated with my o2 account.I have set up auto top up. But it is topping up the wrong device.And I haven't find any way to change the device which is being topped up. Is there one?

Why does O2 offer such a poor service?

I have been with O2 for 4 miserable months, prior to this I was with Three mobile who actually offered a better deal than O2 however, according O2’s coverage map they performed better in comparison and although I was not completely happy with Three m...

O2

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