Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Roaming problem

Hi everyoneMy wife and I recently travelled to Potugal I have a Galaxy S5 and my wife a S3. We both switched the phones off for the flight. Upon arriving in Portugal and restarting the phones I recieved a message welcoming me to Portugal and connecti...

Resolved! Bad Mast for over 5weeks in EC2N area (city of london)

Been having signal issues in the EC2N area for the last 5 weeks, o2 status has said faulty mast, but it hasn't been fixed for ages. tried the keep me posted option, but no other contact methods, calling customer services was a waste of time! 3G and 4...

Resolved! Additional SIM for GSM enabled house alarm

I have moved to a VOIP phone system in my house and they took out the analogue connection. I didnt realise that has now meant that my alarm system wont phone out.One option is to have a GSM box with a sim. Can I get an additional sim tied to my exist...

Resolved! AC Code

Hi please can some-one help me get my PAC Code from O2 as I wish to switch to Vodaphone on contract and need this number. I have rung O2 to do this but needed to answer questions - i.e Balance left on phone, which was easy to answer and how much did ...

Resolved! PAYG Original tariff

I have tried searching your site to find out what I am paying for calls and texts, but cannot find it anywhere, just that I am on the 'Original' tariff, with no explanation of what this is. Plenty of info about 'Big Bundles' and 'Big Talker', but not...

Resolved! How do I write a review

HiI'm new to this so please forgive me if I have posted this isn the wrong area. Earlier I thoughtr about writing a review for one of the drvices i have from o2. I cannot find anything anywhere on teh web page to do this. i can read other members rev...

Resolved! 084 numbers

Can I use my minutes to call an 084 number or will I be charged at a standard rate?

Resolved! Best time to change tariff to avoid pro rata billing?

As per subject - from your experience, when is the best time to switch tariff and have no or as little pro rata split billing periods? I have been on simplicity for a while now and it doesn't have an inclusive data allowance other than web daily. I c...

Resolved! Remove Bolt-on

Hi, How do I remove a Bolt-on option from my monthly bill? Thank you

Resolved! o2/orange text problems

Starting last night i had a mate on Orange who everytime she texts me i would get 2 or 3 of the same text. She said she only sent it once. Found out another mate on o2 was getting the same 2 to 3 duplicate texts off her. Thought it was her phone, but...

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