Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Posts: 0
Accepted Solution


Hi ive recently just payed £25 for the big bundle 25 tarriff but want change it to the £30 big bundle tarriff, how do i do this as dont even let me cancel it? Smiley Sad please help xx
Posts: 92,814
Topics: 751
Registered: ‎14-01-2013

Re: hi

[ Edited ]

Hi @Anonymous Welcome to the forum. You should be able to change tariff via My O2 http://www.o2.co.uk/myo2

If you have any problems then ring customer services in the morning http://www.o2.co.uk/contactus

Between 8-8.30am is the best time...

When you go into My O2 have a look at the left hand side of the first page. This is where you can change tariff

Change tariff.PNG

*The Game Is On*

Posts: 108,626
Topics: 561
Solutions: 14,391
Registered: ‎04-04-2012

Re: hi

You won't be able to change it in your MyO2 for 30 days after the start date, so if you w ant to change it immediately you will have to call customer service on 4445.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)