cancel
Showing results for 
Search instead for 
Did you mean: 

free gift offer

Sammy1803
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Having upgraded I had to claim a free set of ear buds after 14 days from Huawei.

To do this I had to upload different items including a receipt.  I've never had a receipt from O2 before and the only document that I had was the order information.

Huawei have rejected my claim and are insisting on a receipt?  Feeling a bit cheated here.

Any suggestions?

Message 1 of 6
1,115 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 86: Prestigious
  • 24356 Posts
  • 1058 Topics
  • 3818 Solutions
Registered:
Message 2 of 6
1,110 Views
5 REPLIES 5

Bambino
Level 86: Prestigious
  • 24356 Posts
  • 1058 Topics
  • 3818 Solutions
Registered:
Message 2 of 6
1,111 Views

jonsie
Level 94: Supreme
  • 95563 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Scroll to recent orders in My O2

You can then download the receipt as a pdf and attach to your claim

my orders 2.PNG

Message 3 of 6
1,102 Views

Sammy1803
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks Bambino slight_smile

Message 4 of 6
1,093 Views

Sammy1803
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks Jonsie slight_smile

Message 5 of 6
1,092 Views

jonsie
Level 94: Supreme
  • 95563 Posts
  • 612 Topics
  • 7137 Solutions
Registered: