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Sammy1803
Level 1: Joiner
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Having upgraded I had to claim a free set of ear buds after 14 days from Huawei.

To do this I had to upload different items including a receipt.  I've never had a receipt from O2 before and the only document that I had was the order information.

Huawei have rejected my claim and are insisting on a receipt?  Feeling a bit cheated here.

Any suggestions?

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Bambino
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Bambino
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jonsie
Level 94: Supreme
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Scroll to recent orders in My O2

You can then download the receipt as a pdf and attach to your claim

my orders 2.PNG

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Sammy1803
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Thanks Bambino slight_smile

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Sammy1803
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Thanks Jonsie slight_smile

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jonsie
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