82070

[cityboyhirst]

my wife's account was being billed 1.25 every 3 days from this premium rate number. When we realised we contacted o2 who told us how to stop the payment. They also gave us details: www.testprscompliance.co.uk and 03333137900 to claim money back.
The email doesn't exist and when we googled the number people said they was charged again.
Apparently o2 new of this as its been going on years. As anyone else had experience and what action did you take
TIA

Cityboyhirst

[MI5 · Accepted solution]

@cityboyhirst 

Advice here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

Help to get money back here www.payforitsucks.co.uk 

and how to avoid further charges here Guide: Tips to avoid unexpected charges on your bill 

[jonsie]

Find the short 5 digit code that the message has come from and enter it here

https://psauthority.org.uk/

All contact details will be there and you can also report them to the regulator