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I have 3 accounts. 2 of which were started in 2020. Are the device plan and airtime plan separate now? Also can I change to a new improved tariff before my device plan ends

My wife and I are currently on a pay as you go sim (our pay monthly contract as expired) and we have been offered a cheaper, better deal on pay monthly. Whilst I would like to take up the offer my wife is wanting to upgrade her phone when her device ...

my wife's account was being billed 1.25 every 3 days from this premium rate number. When we realised we contacted o2 who told us how to stop the payment. They also gave us details: www.testprscompliance.co.uk and 03333137900 to claim money back.The e...

today I upgraded to a Samsung s20+. I wanted to keep my number from my old phone and the salesman said to use my old sim. I didn't receive my 5g sim card he said i could get 1 later is this correct