Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Simplicity No Allowance

I am on Simplicity No Allowance Pay as you go, Sometimes I do not use my Mobile for two to three days and yet I get a text saying I will not have to pay anymore for using data on my phone today, But £1 is taken from my balance every day, Nowhere in S...

Going abroad for 3 months

Hi, I'm planning on going to the States for 3 months at the beginning of January 2013, and I'm planning on taking my phone with me (iPhone 4S). I am currently on a contract with o2, which allows me unlimited texts etc. I know the rates are much diffe...

Resolved! Returned phone within 28 days nearly 2 weeks ago and not heard anything

Hi, I had a fault with the Samsung Galaxy S II which I had as an upgrade close the end of the 28 return period. I sent the phone back (in the post) using the returns information I was given in the package the phone came in asking a replacement or for...

Resolved! Adding A New Phone to Exisiting Contract?

I have a SE Experia Arc and what I really would like for my upcoming birthday/Christmas is the Galaxy S3. I have explored buying out my current contract which runs out in Feb but it means i would lose my current mobile number and for business reasons...

Resolved! Nobody can help, forget it

1 month ago I requested a migration from my monthly plan to a pay & go plan, asking also to bring my number (edited) to the new plan. On the 06th/Nov I received by post a new SIM card with the number (edited). On the last 7th/Nov O2 disconected my pr...

Resolved! phone order

Hiya all i dont no if you can help me basically i placed a order on the 9/11/2012 for a iphone 4 the package i did choose the iphone cost £49.99 so i went threw the credit check then. 02 asked me for the £49.99 which i payed in full. great so i reciv...

Resolved! New to o2... Being taken for a mug?? Please Help!!

I'm a new o2 customer as of Thursday. I went into my local shop knowing what I wanted but when sat with an advisor i was told I could get the contract I wanted for cheaper. Was not told any details about this cheaper contract and as the advisor was h...

Pay & Go

Cant get any show on line for me, Still show my old bills from over two years ago

Resolved! bill problems

went into an o2 shop to add a bolton which they did. they also removed my o2 to o2 calls with out my knoledge. the following month i recieved a 145 pound bill and now dont want to help resolve this matter. have been back to the shop 4 times and have ...

Transferring an account to someone else.

Hi, I've been paying for my daughter phone on my account, now its up for renewal I'd like to transfer the account into her name so she keeps the number, any one know if this can be done?

O2

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