Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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Resolved! Slightly annoyed

Firstly let me thank o2 for the 18 txt messages throughout the night letting me know I needed to top up and get some more credittimings1956195722552255225503000315033103460400041504310444045905150530054806040612So thank you for keeping me awake all n...

Anonymous by Not applicable
  • 1428 Views
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Resolved! Armed Forces benefits?

Good afternoon, I am a serving member of Her Majesty's Armed Forces and I am aware of reductions in bills for people in my profession from other service providers. I have stumbled across the (up to) £75 calltime benefit for serving members, but are t...

Anonymous by Not applicable
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O2 Taking a Long Time To Transfer My Old Number

It has been about 72 hours after I submitted the online form which said it should take no longer than 48 hours to complete. So last night I spoke to ab o2 guru who ran through the whole procedure again and said it would take about 4 hours to change. ...

Anonymous by Not applicable
  • 1583 Views
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Resolved! o2 customer services

can anyone tell me how i can get in touch with with customer services fast.....been ringing for a week now to get an upgrade

Anonymous by Not applicable
  • 1767 Views
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Resolved! E.mail or working link to cancel contract.

Hi all could some let me have either the correct e.mail or a working link to cancel my phone contract. i have tried looking on the O2 website but cannot find an e.mail option and the cancel contract link just loops to the beginning. can anyone help. ...

Anonymous by Not applicable
  • 6523 Views
  • 5 replies
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Resolved! Losing credit when sent a text

Hello. My mum has been on O2 pay and go since the network started and for the last 3-4 months she has been recieving text messages when she tops up from the number 85200 and has lost half her credit. I have checked out this number online and it is ca...

Anonymous by Not applicable
  • 1807 Views
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Resolved! Bill paid on time but o2 have restricted my 'phone!!!

Prior to leaving home for a few days last week, I paid my 2 o2 accounts online on the date they were due. Paid both separately and after them being 'verified by Visa' got 2 reference numbers as receipts of payment. The day after I received a 'reminde...

amici-pat by Level 3: Thinker
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Resolved! Leaving O2 at end of minimum term

I have an iPhone 4 contract with O2, of which My O2 says the renewal date is 29th December (taken out on 30th December 2010.) I'd like to switch over to GiffGaff at the end of the contract, as I need unlimited data due to a change of circumstances. M...

Anonymous by Not applicable
  • 1597 Views
  • 1 replies
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Resolved! Upgrading instore

Hi I have a sim only 12 month contract and I have been told that I can upgrade anytime during the minimum contract term. First question. Do I have to do this over the phone or can I do this instore? Second question Do O2 stores take American Express?...

Anonymous by Not applicable
  • 1537 Views
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Resolved! How to add 'contacts' to 'groups'

I am a new smartphone user with a Galaxy Y. I have a load of contacts from my earlier phone and want to start building groups, like Family etc. I cannot find a way of moving or adding a current contact to a group. There must be a way rather than addi...

Anonymous by Not applicable
  • 2300 Views
  • 9 replies
  • 0 kudos