Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Number blocking

Is there any way of preventing calls from a particular number on a mobile phone?

Customer service phone? live chat? Ehere the hell are you?

I really don't know why I bother with o2..put up with this lousy customer service too long. Now you cannot even reach them by live chat or phone. I have threatened to move my THREE o2 accounts to VODAPHONE previously and they basically dont give a da...

Resolved! Possible to swap 2 contracts between 2 SIMs..!!??

Hi all, Just upgraded to Apple iPhone 5 but am swapping with my Dad for his Sony Xperia Z. The iPhone takes a nano SIM but the Z takes a mini/micro SIM. The issue we have is that we want to keep our tariffs/numbers, but due to the fact that our SIMs ...

How to stop o2 spam messages?

I have tried texting stop 5 times, nothing. Called Bombay and asked them to stop spamming me with inane and irrelevant offers, nothing. Been on hold now for 26 minutes, no joy. Who do I have to kneecap?, just give me a name.

Resolved! Porting number from PAY MONTHLY to PAYG

Hello, I have tried to get live chat operator to help with no avail so I thought I would give this forum a try. I have finished my PAY MONTHLY contract and want to shift to PAYG for a few months while I sort out some finances. I have got both my PAY ...

Resolved! Haven't used my SIM card for a year...

I was using a Pay & Go simplicity SIM card for a year (Sept 11 - Aug 12). I am planning to get back to the UK this September, however it seems that my O2 is not working as I cannot top up my credit. I still have my SIM.When do O2 accounts cancel due ...

Resolved! How do I buy the International Data Bolt On on-line?

I have followed every logical link on the site and can't seem to find one to purchase the 200mb data bundle valid for International travel ( not just UK and EU) . Can you please let me know which link to use.Thanks

Resolved! Dreadful signal and service in Sussex.

Sadly it would seem that I am not the only person suffering, but the O2 signal in Sussex is poor. Patchy, signal, dropped calls, on just a poor service throughout. Yesterday, I had full signal and 3G, but couldn't on next to data at all. It would see...

Resolved! In store prices different (better) than online?

I was in store today and saw a Galaxy Samsung S4 for £32 with unlimited minutes, texts and 1gb of data but came home to check online this evening and the same deal doesn't exist. It's £32 for for 600m and 750mb of data. Anyone else had this experienc...

Resolved! 1 GB data top up this morning - gone by the afternoon?!

Hi I had a text message at 9am today saying that my monthly data allowance had run out. I was surprised but considered it possible. It's never happened before in the last 18 months. I therefore purchased 1 GB for £10 as a one-off top up. I received a...

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