Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

All Pay&Go account features disappeared?

Hi,I was wondering if I'm the only one withthe problem, or if it's a general fault. When I log in myO2 and choose my pay&go mobile number, all I get is: "My personal details" and "View my bill", which shows me may last bill from before when I was sti...

Resolved! Can't see why I'm getting a bill for text messages

I'm currently overseas in the Middle East and I know from previous expereince that text and call charges are ruinous on my O2 phone. To stop any charges, I have switched off cellular data and also ensured that under messages ( iPhone 5 ) the 'Send as...

Resolved! Using iPhone abroard

I'm travelling abroard this week but don't want to take my iPhone 5 with me, can anyone tell me if I get a new sim for my old iPhone 3 and top it up would I be able to access the Internet while I'm away on the old phone, thanks

Resolved! Rip off Upgrades

Why does o2 not care about Loyal customers? I am due an upgrade but I cannot get one unless I pay for the phone! I would even have to pay for the same phone (S3) or worse than I already have! How is this fair to loyal customers when every other netwo...

Resolved! HELP !!!

Hi ... How can I cant swap the micro sim ??if old one broke me .. ??

Resolved! How to Top Up online using my USA credit card

I try to top up onlline and by phone using my USA credit card (MasterCard). I enter my USA zip code (I don't have a UK address) but it is not recognized and redfuses to continue.Thanks,Nicola

Resolved! How unlimited is my unlimited calls?

So I know with texts there is actually some limit.. Can you tell me the limit there is on calls and texts. Not sure whether my contract makes a difference to how unlimited the calls are, so its a 29 pound pay monthly contract with unlimited calls, te...

Resolved! FastTrack upgrade; can I do it in store?

Was on the phone to CS earlier talking about a FastTrack upgrade. I'm currently on an Online PAYM tarriff and want to do a FastTrack upgrade to Refresh and was discussing prices among other things. I suggested to him I would probably go to a store to...

Resolved! Want to buy sim only but keep my mobile number

Hi everyone, first time I've used this forum so hope you can help me. I've been with 02 for years so lots of people have my number. My current 2 year contract( £15.99 a month) is due to end in a couple of weeks. However I've started a new job and bee...

Resolved! Keep getting calls "regarding my contract renewal"

I've had three calls so far from three seperate companies (in the span of about a week) asking me about my upcoming contract renewal. They all come under different alias; "mobiles for you" "mobile experts" and one even acted as if they were O2. What ...

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