Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! basic pay as you go sim card

Hello everyone.im probably being a bit dim here but i want to get a sim card for my friend. she doesnt use the phone much so she doesnt want to be paying £10 a month on pay as you go. she just needs a basic pay as you go tarrif where you top up when ...

Resolved! No loyalty rewards for existing customer upgrades?

I've been with O2 since I was 13 (I'm now 18) and I've had a £27 contract for 2 years now. I was looking at upgrades and comparing them with the contracts available to new customers it struck me that the two were identical.. Now this is the first tim...

Resolved! Terrible customer service

I currently have an iPhone 5 which i got on release day from 02. At first i had problems sending and receiving texts and phone calls, texts would come through hours or even days later than sent and with calls the phone wouldn't ring, these were all w...

Resolved! o2 18 month contracts iphone 5

Dear O2 or O2 Customers Can anyone tell me as to why there are no 18 month upgrade contracts on Iphone 5 available? Mobie phones never last 2 years even with the most robust cases and delicate care, after 18 months they start showing there age and st...

Resolved! Emergency calls only.

Anyone know how to get Emergency Calls Only off my pay monthly even after I have paid my bill.

Resolved! txt costs to canada

hi, does anybody know how much it costs to send/receive text messages to/from Canada. i have a HTC on pay monthly contract if that helps... hope somebody knows.... cheers

Resolved! Travel Abroad

Hi All...in a couple of weeks I shall be going abroad for a few days. It will be the first time i have taken my new contract phone. (in the past as a PAYG customer it was simply a case of turning my phone on when landing and it found the appropriate ...

Resolved! stop

Can i stop monthly pay for a while? Because i visit my country for over 3month. I would like stop and when i come back to london i would like to re using the monthly payment. If it not possile please tell me about cancel a contract.(pay, ect..) Thank...

Resolved! bolt on

. Now monthly contract 1 yr. If i add the bolt on 1000 mins/ 1000 txt, if i cancel the contract pay monthly would the bolt on cease? Jut want keep bolt on fiver month 02 1000 mix my 02 10 numbers

Resolved! Email address for 02

Hi thereI am after an email address for 02 to discuss my bill as its too high, does anyone have one pleaase

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