Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! call minutes

I have just had a high bill due to going over my 400 minutes. When I call other O2 users I know that is free of charge, but are these minutes included in my 400?

Resolved! Paying bills form abroard

I have been working abroard for a few weeks and my phone bill for this month has gone very high - i tried paying online but my cards were all refusedI've had my bank now clear the fraud blocking on my card for my 02 account BUT when i log in to 'my 0...

Unlimited minute and long calls

Hi everyone just recently switched to unlimited minutes tarriff and was wondering if theres a cap on the length of calls before you get charged? I read the T&C's and can see no mention of one so pretty sure there isn't, just want to be 100% sure as I...

Resolved! Pay Monthly Change Tarriff (found the answer, please ignore)

Hi there everyone, I'm looking to upgrade my tarriff because its cheaper now for the unlimited minutes and texts than my current tarriff from when I originally got my phone which is 600 mins and unlimited texts, I was just wondering when that would t...

Resolved! Premium numbers

Can someone tell me how I stop premium numbers from texting me all the time and I get charged for this?Thanks

Resolved! >Unwanted calls

Morning. I am on 02 Pay and Go with a Nokia handset. I am getting unwanted calls and do not want to change my number, can I block certain numbers from ringing my phone?

Resolved! UNABLE TO CANCEL CONTRACT AS NO ONE EVER ANSWERS OR GET CUT OFF...WEB CHAT THE SAME..

Right im well peeved as spent last few days trying to cancel my sim only plan...spent 3 hours on the phone in a cue only to get cut off...webchat asks you a load of stuff then sends you to a cancellations chat place that never answers...got cut off a...

Resolved! internet not working...

Hi guys, The internet on my phone is extremely slow, even though I have the 'H' thingy at the very top of my phone. Emails aren't loading, I can't load anything on my browser e.g. Facebook. I just topped up my data allowance yesterday (the £3 for 100...

Resolved! SIM cards

Hi,I've dug out my old Panasonic G300 and have tried my old SIM in it - bizarrely it works. What I want to do is use that SIM (not the number) in the G300 for fun and move my actual number to a new SIM to put in my current phone. Is this achievable? ...

Beware misleading data roaming advertisement

http://international.o2.co.uk/internationaltariffs/travelling_abroadSays……<>My issue is with “£1.99 for a day’s worth of data"; it's a grat headline which clearly suggests roaming data is sold by time; the fact that it only allows 15 Mb isn't referen...

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