Solved: How can I change the email address my O2 mobile bi...

Anonymous · ‎03-11-2013

Topic.

I would prefer paper bills in the post, but O2 don't do that, with paper bills though, Dad keeps them in a file and knows how much I'm spending each month (and then gives me a 20 minute lecture/rant about how I'm spending too much)

MI5 · ‎03-11-2013

Change it in your contact details in "My O2"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-11-2013

Change it in your contact details in "My O2"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-11-2013

I remember them same kind of lectures too Richard.

Anonymous · ‎03-11-2013

I couldn't find the option to change it on My O2 so I phoned customer services, they've successfully changed it.

Anonymous · ‎03-11-2013

Result !

Anonymous · ‎03-11-2013

Indeed, the Mods can close this now, no need for further comment.

perksie · ‎03-11-2013

Shame you couldn't find it, anyway you're sorted out now.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Frogger · ‎14-11-2013

I cannot find the option either

MI5 · ‎14-11-2013

It would appear, from other threads, that some people don't have the option.... Not sure why but call CS and they can change it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎14-11-2013

This would be your user name which is your email address and you can change it in:

https://accounts.o2.co.uk/

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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