Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrade due but don't have the original phone

Hi, I am due an upgrade on a monthly contract in April, but the phone from O2 was destroyed by water damage and I have been using a second hand one with my monthly SIM. Will this matter when it comes to upgrade? Do you have to 'swap' the old for a ne...

Resolved! Number not in use

Hi everyone!This is my first post on O2 forums so sorry if I'm bothering someone with newbie questions. Here goes.My wife is abroad now. Namely, in Moldova, Republic of.The problem is I cannot call her. I can call other mobile numbers on the same net...

Resolved! £20 christmas bonus

is it just me that hasnt or has any one else recieved there bonus they were promised ???

Using my phone abroad

Using my allowances in USA

Resolved! MyO2 app not working?

Having a problem with the MyO2 app on Android tonight.Have put pin number in and get "Oops! Failed to get user identity dut to unlinking of MDISDN from account (Code 47)"I was using it earlier and have made no changes. Using home wifi.Uninstalled app...

Silly me!!!!

I have been a customer of BT 02 forever. I bought a new phone and when the payments were paid up I went on line and asked for a monthly call ect tariff .....SILLY ME!!I got a new sim and number. So thankfully phoned O2 and explained oh SILLY ME I had...

Resolved! Call Divert

I set up call divert earlier as a possible solution to my signal problems. Once I'd established that it worked I cancelled it using ##002# and a message popped up confirming it had been cancelled. Later on I looked at my phone and the call divert sym...

Resolved! queues on O2 a joke n live chat not working,

I've been cut off once already ., . . .15 mins later still no joy .. . . why doesn't O2 put on a link to claim on insurance so can do it oline eh!

How to change your email?

Yesterday I asked for help 02 chat, but they could not help me.

Resolved! how to cancel my contract

Hi there, I moved to France last week and would therefore like to cancel my contract as the renewal date is tomorrow. Can you help me and tell me how to proceed? Thanks in advance. Julie

O2

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