Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 271771 Views
  • 2 replies
  • 2 kudos

Resolved! International Calls

I took a contract out on February and was told in the O2 shop international calls where included, when I started getting charged for friends in Southern Ireland I went to the shop and complained they said there was no such contract in 02, the Lady wh...

Anonymous by Not applicable
  • 2381 Views
  • 16 replies
  • 0 kudos

Resolved! no service after changing number

Hi all, i am on simplicity 30 day contract with my iphone and i rang o2 on friday to change my mobile number.They said no problem and it would be done within 24 hours.This is now sunday and still no joy.I have left phone off for a while,taken sim car...

Anonymous by Not applicable
  • 7305 Views
  • 1 replies
  • 0 kudos

Resolved! Why does O2 use such a terrible company?

I ordered new phone and my tracking number came through which showed UKMail were delivering it. I have had dealing with this company before and they are the WORST in the UK. Why would O2 use the worst company in the UK to deliver phones. Phone was me...

Anonymous by Not applicable
  • 2994 Views
  • 9 replies
  • 0 kudos

Resolved! 4G Pay Monthly

Ive never had any problems while ive been with o2, so I decided to look at changing to 4G. I ordered the sim and then had a look at there 4G tariffs. Holy crap, £47 for 1GB data and if you want to boost it to 8GB thats an extra £10 a month..... Im pa...

Anonymous by Not applicable
  • 2261 Views
  • 13 replies
  • 1 kudos

Resolved! Transfer of Pay & Go Credit

Hello, I currently have an O2 Pay & Go phone that has nearly £200 credit on it, and I would like to know what options I have for transferring this to another contract (I assume I cannot simply have the credit refunded?). I was hoping to take out a Pa...

Anonymous by Not applicable
  • 4908 Views
  • 6 replies
  • 0 kudos

Warning to other customers about 'Fast Track' upgrades

Hi, I just wanted to post a quick warning about so called 'Fast Track' upgrades that O2 offers. I don't think there would be a problem most of the time but I was mis-informed by a member of staff at an O2 store. I took a new contract out on Friday fo...

Anonymous by Not applicable
  • 2027 Views
  • 4 replies
  • 0 kudos

Resolved! o2 bolt on for pay as you go

Hi , i looked up bolt ons , i am pay as you go and i currently have no bolt on in place.. i top up £15 a month and my mum has the bolt on that gives her unlimited calls and txts to other 02, i cant find this within the bolt ons , can u help pls.

Anonymous by Not applicable
  • 1487 Views
  • 2 replies
  • 0 kudos

Resolved! Send Pay & Go balance by SMS

Is it possible to have O2 reply/send my Pay & Go balance by SMS?I want to dial a number and then receive a text message (SMS) with my P&G balance.It is not a smart phone. I do not want a display.

Anonymous by Not applicable
  • 1240 Views
  • 2 replies
  • 0 kudos

Resolved! o2 service status text

Both me and my Mum on o2 just got a text saying that o2 are doing maintance work near our postcode on x dates, so our service may be affected. Is this something new they have started to do now? Been maintenance before at our postcode but never got a ...

paulbacon by Level 7: Part Timer
  • 2090 Views
  • 6 replies
  • 0 kudos

Resolved! 500MB only last a few days

So I pay a bill of £36 a month (which usually comes to more than that) but in my contract it says I Get 500mb of Internet. This only lasts me 5 days, yet when I went to buy more last month as mine had ran out, the newly bought 500mb had last me 2 wee...

Anonymous by Not applicable
  • 2477 Views
  • 7 replies
  • 0 kudos