Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Disappointed with customer service, won't give me advertised tariff

I've just had THE most frustration conversation and still don't understand why there is a £16 simplicity deal with 50% extra data advertised but I can't have it, I can only get 500mb, not the 750mb advertised because the 'system doesn't allow it'. Gr...

Resolved! how do you block unwanted texts from a number on Samsung galaxy ace 2?

hi getting texts from a number I wish to block anymore know how? thanks

Resolved! No Network coverage in my area tonight

There appears to be no text network coverage in my area Ashford Kent. Does anyone have an issue? I can't call 02 to advise either.

Resolved! Charged for data I didn't ask for or download myself! Annoyed

Hi, I have noticed that my bills have increased steadily each month since May this year so I decided to look at my bills as I had been sending lots of picture messages but I thought the cost was extreme. I don't use my Samsung Galaxy on the net but y...

Resolved! 'The basics" charge

I have noticed a chage on bil called 'The Basics'. What is this for?

Resolved! How do I get my PIN number.

Don't know my pin,how would I retrieve it.

Resolved! Transfer PayGO Credit

Hi recently bought replacement phone for my father who's on contract but had to get £10 credit... Daughter has a PayGo phone and wondered if I could transfer the credit from the unused sim onto her phone?

Resolved! Monthly PAYG package

HiI am new here so hello to everyoneI have a monthly £10 PAYG package which gives me 1000 texts 150 minutes call time and 500MB internet and I top this up every monthWhen I tried to make a call today I was diverted to the top up line I tried a few ti...

Resolved! better tariffs for new customers?

Hi, I am going out of contact and there is an offer online £16.0012 Months600minutesUnlimitedtexts750MBdataNow with 50% more data - 750MB instead of 500MB500 O2 to O2 minutes1 month early upgradebut they tell me I cannot sign up for it because not av...

Resolved! allowance usage history

Is it possible to view your allowance usage history on pay monthly contracts

O2

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