Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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Resolved! Swapping to a micro sim (PAYG)

Hello, I'm looking to swap from an Iphone 3gs normal sim to a micro sim on an Iphone 4...I've received the micro PAYG sim and tried to use the sim swap method on o2 website but I'm confused!! It's asking me for my mobile number...does this mean the n...

Anonymous by Not applicable
  • 1367 Views
  • 2 replies
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Resolved! Confused re 4g tariff option on o2 site

Is there any reason why you cannot select the iPhone option for the sim only plan on the O2 site: https://www.o2.co.uk/shop/simplicity/SmartPhone/?is4G=true Im trying to move a friend across -Im on sim only 4G tariff I must have called customer servi...

Anonymous by Not applicable
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Resolved! Simplicity tariff

Im payg customer and on a monthly £10 simplicity tarif . On my renewal date yesterday ,i only had £7 credit but was waiting for my rewards to kick in so i had enough credit for the monthly tariff,and i now have more than £10 credit . Why has my tarif...

Anonymous by Not applicable
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Resolved! No Credit, - which is your fault

You debitted £1.00 and messaged me telling me that i now could access the internet any time uptill 12 midnight. and I wasnt even attempting to go on line at the time. i am really angry at £1.00 being taken from my credit. because i need to text my on...

Anonymous by Not applicable
  • 884 Views
  • 3 replies
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Resolved! o2 trying to screw me over for every bit of money i have!!!!

early january this year i decided to get a new phone as i was fed up of my old blackberry. so i was talking to an o2 advisor and he was nice enough to offer to order it for me then and there he told me it would arrive in a couple of days.so i waited ...

Anonymous by Not applicable
  • 950 Views
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Resolved! Not Renewing Contract

My monthly contract is due to end on October 13th. I don't want to renew the contract. I just called and they said i have to give 30 days notice. Surely, if my contract is ending and I want it to run until the end, I don't have to give any notice, si...

Anonymous by Not applicable
  • 2998 Views
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Resolved! charged for another bill even after the contract has ended

I was on a sim only contract for 12 months, payment by direct debit. I left UK 2 months ago, but left money in my account for the remining time period. Officially, my contract ended on 30th september 2013. But, I recently received an email from o2 th...

Anonymous by Not applicable
  • 1940 Views
  • 11 replies
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Resolved! Lost phone and O2 Insure Standard Monthly Insurance

Hi everyone,I have O2 Insure Standard Monthly insurance (for which I pay £6/ month).I have lost my phone.Is the insurance likely to pay for a replacement?Any help / advice gratefully recieved. Chris

Anonymous by Not applicable
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Resolved! Just obtained a new SIM card for my Galaxy S3 and it doesn't work

Topic. Sent off for a new SIM card from O2 last week, it arrived on Thursday, just tried to put it in my Galaxy S3 phone, it's a micro SIM, and it does not work. Do I need to register the SIM or anything? I was told that it would be activated when it...

Anonymous by Not applicable
  • 2939 Views
  • 8 replies
  • 0 kudos