Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I don't have any products??

Just received a txt re my data allowance. So I logged into My O2 to check my 'pay monthly' account and found...... "You don't appear to have any 'Pay Monthly mobile' & 'Disconnected Bill' products so we're showing you all of the products you do have....

Resolved! internet

i have just change my tarriff to include the use of internet so i can process paypay credit card machine,but it seems to take £1 everday wether i use or not,i just want to pay for time on the net while using my card machine,whats the best pay one for...

Resolved! new custom

Hi,Today i was absolutely amazed by o2, and to date i have been their biggerst fan, customer service second to none, however.I phoned them today explaining that my wifes contract on 3 had run its course, and asked as i am a business customer with unl...

Resolved! O2 WiFi Hotspot Help

Hello, I wondered if any of the guys on here could help me as so far o2 have failed. I got the Nexus 5 on contract the day it came out and am unable to connect to any of o2 hotspots. I downloaded the o2 WiFi app first which asked me for the sms confi...

Resolved! Phone not connecting to network in Cambodia

We have 2 O2 phones and none of them connect to a network in Cambodia, any ideas why?

O2 lack of customer service. To anyone reading, run as fast as you can, stay away from O2!!!

I have had a ridiculously long and difficult issue with O2 customer services, their ineptitude appears to know no bounds. I have had countless exchanges with their online (Offshore) team, Customer review service and customer service number (202) and ...

Resolved! International favourites - stuck at entering the code

Hi there, I'm trying to change my numbers for the international favourites but I am stuck at the step where I need to enter the code I'm being sent. I tried it in Chrome and in Firefox. In Chrome it gives me the error message "Object moved to here" a...

Resolved! Replacement phone

Just upgraded to refresh a few weeks ago and realised the phone had a fault.Went into an O2 store and told them about this and they said I'd have to send the phone back for repair and it would be 14 days. As it's less than 30 days I asked about a wor...

Resolved! poor reception at home....only

hi all, im getting very poor reception at home - used to be good until around 2 months ago - but is always poor now - often i dont show any bars in the radio signal plus low data signal too. as soon as i move to another cell area, say at work, i get ...

Resolved! Voicemail Default Pin Issues!

This is something that has been happening for a good while now and not just to me, happens to other family members who are with o2 as well. If someone leaves a voicemail for me and I call 901 to retrieve it get told that my pin is set to default and ...

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