Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Keeping my phone choices.

Ok, so at the end of my contract, if I am happy with the phone I have, can I choose to just stick with the phone I've got, but instead just upgrade my actual contract? For example, I could go from 1Gb to 2Gb of data?

Resolved! outgoing text message charges

Hello. I have been looking at both mine and my sons bills and we have both been charged for an outgoing text we never sent/received. The number is 0013106830959. I have checked my phone and I have no record of a text being sent nor received to this n...

Resolved! Spam Messages: can I get my money back?

I have recently been receiving spam messaged from 69877. At first I just deleted them without reading them. However, today I read one that stated I am subscribed at £3 per week. I texted stop and received confirmation. Though I fear this is a scam to...

Resolved! Access voicemail from abroad

Help I am in Lisbon. I have a voicemail and I cannot access it. Which number do I ring and how do I find out my PIN number?

Resolved! My family bolt on is suspended

I dont know why but my account says it's suspended. Why is it suspended and can ou fix it pls

Resolved! Advice on an inexpensive PAYG phone with polyphonic ringtones.

Hi, I wonder if anyone has any ideas on an inexpensive PAYG phone with polyphonic ringtones for use by the wife, nothing too complicated. She had a Nokia Express Music 3330(?) whic went faulty and she is missing her custom ringtones. Thanks, Gerald

Resolved! Phone barred despite payment, cant contact customer support

Yesturday evening I paid my most recent bill off slightly late after informing customer services a week earlier that i would be making a late payment. However my phone has been barred despite this and I have no way of getting into contact with them a...

Resolved! Number Porting Question

Hi, this is my first post on the O2 forum so please be gentle with me! I joined O2 from Vodafone yesterday and I have had a text to say that my number will be ported tomorrow and to turn my phone off until 6pm. Now this is probably a silly question b...

urgent

my daughter is in addenbrookes and can not dial out or recieve calls

Resolved! i want to change from pay monthly to pay as you go

i want to change from pay monthly to pay as you go. tell me how to do this

O2

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