Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unable to send MMS

My number was ported from Vodafone to O2 on Monday and everything seems to be ok apart from one thing - I can't send picture messages. I thought I could, but I was actually sending iMessages! I have a link from O2 with the settings for MMS but when I...

Resolved! Lack of service sm6

HiOne very frustrated pay monthly customer here. For the last 4\5 weeks have been unable to use my Android phone at home - calls dropping & freezing. Need for business.Numerous calls to Services - new sim card provided but no change. Phone now taken ...

Poor quality service overall

SO i've been a customer with O2 for 1 month now, switching from Three and the call quality compared to Three is terrible. Now according to Three's website their calls are high definition and O2 does not have this on their network, too cheap i guess a...

Resolved! Error: Not Registered on Network after phone had been disconnected for a num of weeks

Hi, unfortunatly due to loosing my job I was unable to pay my bills but got this resolved and made a full payment as requested per the disconnection letter that was sent to me. After succsefully making the payment and covering the outstanding balance...

Resolved! direct debits????

do you have to pay by direct debit? or do you get stung with a levy every month for paying cash? i know other companys do sting you with anything upto a fiver a month if you pay by card or cash thanks

Resolved! O2 Rewards Scam

Text received from O2UK earlier today:O2: Fancy some extra credit? Or a new accessory?Help yourself. With your O2 Rewards. But they won't be around forever.From 2 October, your O2 rewards will expire two years after you save them. We'll always let yo...

Resolved! Poor Network

Hi Is anyone else having serious issues with calls being dropped within the DY area. This has been happening to me and other people I know for the last month now. I feel like I keep being fobbed off by O2 as every time I speak to them they tell me th...

Resolved! Have I been conned ???

Hi guys, on 12 July I phoned O2 to get a contract set up, told the boy that threw my work that I would get O2 open code and he told my that I would get 30 percent off my bill, which was around £10, so took the contract, went in to shop to get my open...

Resolved! Jamster scam, how do I recover my money?

I've been scammed of £15 each bill by Jamster.co.uk, how can I recover my cash as I've never subscribed with them?Is there a Fraud department at O2 to help me with this?

Erroneous bar put on phone - but not by O2...

Hi, On 11th of September my Samsung Galaxy S3 was barred (although some days passed before this came to light). I was not given any advance notice of this. When trying to make calls an on-screen message flashed up stating something like: Cannot conne...

O2

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