Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 254932 Views
  • 2 replies
  • 2 kudos

Resolved! Phone

When will I receive my email confirming my contract

Anonymous by Not applicable
  • 1167 Views
  • 2 replies
  • 0 kudos

Resolved! Family Plan

Slightly curious re the Family Plan offer as those long term customers with contracts , I now three family members under the account, from before its introduction a couple of months ago cannot benefit from the aur time savings whilst new customers do...

DHC by Level 1: Joiner
  • 1470 Views
  • 2 replies
  • 0 kudos

Resolved! BOLTS ONS

On mny account it shows that I have one bolt on vallued at £3.00 how do I use this on my phone as my data is showing 0 at present?thanksJammie61

Anonymous by Not applicable
  • 1081 Views
  • 3 replies
  • 0 kudos

Scam

Hi there I think I may have been scammed I'm not 100% tho.I have a account on a survey site and I ticked to speak to 02 for good offers. Anyways someone has rang me today and I took SIM card contracts out. They should be here in few days.They have my...

Anonymous by Not applicable
  • 1288 Views
  • 3 replies
  • 0 kudos

Resolved! Restoring old O2 number

HiI recently had an accident with my phone and sent my phone off with my SIM card by mistake.I bought a new sim and I've got a new phone from insurance but I need help restoring my phone for some reason the customer service number is not going throug...

Anonymous by Not applicable
  • 1934 Views
  • 3 replies
  • 1 kudos

Resolved! O2 Site threw errors but payments still went through

Went to top-up online a couple of nights ago. The site was throwing a "Something went wrong please try again" page. But the payment was still successful and I wasn't aware. I ended up trying twice and then calling to topup. Is it possible to get a re...

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Anonymous by Not applicable
  • 1685 Views
  • 7 replies
  • 0 kudos

HUAWEI E5770s

How do I reset how much data is left on the screen of E5770 each month

Anonymous by Not applicable
  • 1328 Views
  • 2 replies
  • 0 kudos