Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113479 Views
  • 20 replies
  • 5 kudos

Resolved! View On Phone Spare Mobile Data Allowance

Hi, Can anyone kindly advise how I can view the spare mobile data allowance I have using my phone. Is it under Settings - Data Usage Go a Samsung S3

Anonymous by Not applicable
  • 445 Views
  • 1 replies
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Resolved! mobile phone bill

I have an extra amount on my bill this month which I have not had before and it is called All Rounder for Iphone? There seems to be little indication as to what this is. Is it because I have gone over my minutes or time/space for using the internet o...

Anonymous by Not applicable
  • 685 Views
  • 5 replies
  • 0 kudos

Resolved! interntional or not????

My partner used an app to sent anonymous texts to me. I replied and sent quite a few. When I got my bill fro 02 it was really higher than normal, I rang 02 who told me their where international charges on my phone, I paniced thinking someone had hija...

Anonymous by Not applicable
  • 752 Views
  • 17 replies
  • 0 kudos

O2 Best customer service bar none

I saw all these posts on this forum and noticed there isnt a single one that praises o2 customer support. Personally I think they are brilliant, I have my mobile and 2 broadband accounts with them (Wish they hadn't sold out to sky ) and have always h...

Anonymous by Not applicable
  • 1320 Views
  • 8 replies
  • 1 kudos

Resolved! End of contract

Hi,My contract finishes in December while I am abroad.I will be abroad for the next 6 months and don't want to renew the contract.How do I make sure it doesn't automatically renew?I can't find a link any information on this on the O2 website. Thanks ...

Anonymous by Not applicable
  • 1274 Views
  • 6 replies
  • 0 kudos

Resolved! Add a pay & go to my account

I have a pay monthly account but I operate a separate phone for my elderly father who has pay & go. Can I register his phone on my account and check his balance and top it up when needed? I want his to stay on pay & go as he is a light user. thanks, ...

Resolved! o2 Refresh and my iphone 5

Tell you what it is, friday morning bad rain here in northern ireland and pocket flooded pretty much bricking my iphone 5. Now i never got insurance as im pretty good with phones but there you go lesson learnt.To my question...As ive no phone im just...

Anonymous by Not applicable
  • 751 Views
  • 3 replies
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Resolved! not given 10 pound bundle

Hey guys im new to o2 so im not sure if i done somthing wrong , topped up with 10 pound txted 10go to get the bundle but i havnt got the bundle, and is there a bundle to buy mins to call irish numbers ? Thanks

Anonymous by Not applicable
  • 727 Views
  • 1 replies
  • 0 kudos