Solved: Lost phone

Anonymous · ‎21-10-2017

Yesterdsy I lost my phone so I need to cancel my SIM card

MI5 · ‎21-10-2017

Follow advice here to report it please
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-10-2017

Follow advice here to report it please
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎21-10-2017

You really need to call them urgently. Also report it to the police in case you can claim on mobile, banking or home insurance.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎23-10-2017

Hello @Anonymous welcome to our forum and sorry to hear that you've lost your phone! Please do follow the advice above from our helpful members and don't hesitate to post again if you have any further questions.

Thanks @MI5 & @jonsie!

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