Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Bill

I have just paid for my bill but it hasn't shown up yet how long will it be for it to show

Resolved! Need to talk to some one about my bill

I need to talk to some one about my bill my phone has bin cut off and I need to talk to an advisers

Resolved! How do I add a second device to the online app to show balance and for topping up purposes

How do I add a second device to the o2 app

Roaming

Can anyome tell me why i have been charged so much for data in greece?? I thought o2 allowed you to use your data allowance in the EU??

Resolved! My Roaming data was off!

I have just returned from the US with my family. Before I went having been stung by texts in the past I did the following: My Vodafone iPhone: Turned on roaming and braced myself for the £5 a day fee! Sons and Wifes Vodafone iPhone - Turned off data ...

Resolved! Airtime Plan

I took out a Device and Airtime plan, in July 2017. If I pay off my mobile, will I be able to change my Airtime plan to a cheaper deal. Dont need unlimited minutes etc. Just need Unlimited Text and a small data plan. Thanksgreycamper

Resolved! Sim swap, arranging from overseas

HelloI live in Australia and keep an O2 sim active (by texting every 6 months) for when I visit the UK from time to time.I need to change the sim from micro to nano, and someone who is visiting the UK is going to bring me back a new sim with a random...

Resolved! Discount - open - family and friends

HiI work for network rail and entitled to a discount, has anyone else had problems getting the discount applied to their account. Chestnut

Resolved! Quick question - texting a friend abroad

Hi there, A friend of mine is away in Germany while on business. We've been texting back and forth throughout the day. Am I right in assuming I won't be charged for this? I'm on O2 Refresh with unlimited text messages, and I'm texting a UK mobile num...

Resolved! Cold Calling

I recieved a call yesterday from a company called Quality Communications stating that they were calling on behalf of O2 regarding upgrade, has anyone else heard from this caller?

O2

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