Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Returned item

Hi,could anyone tell me how long it takes for a returned handset to be received so I can 're order a different device , thank you

Resolved! Charged £4.50 pw from Technifun

I’ve been charged £4.50 pw by a company called Technifun which I never signed up to. In total I’ve been charged over £40! I was provided a number by your customer service and the number doesn’t even ring I’ve text STOP as advised and haven’t received...

Resolved! Theft

I was in the process of ordering a phone.. During the credit check it asked for a 450 deposit. I declined to pay. Canceled the order as I'm not paying that for any phone. So I check my balance at my bank and 02 have stollen 80 from my bank... I decli...

Resolved! sim replacement

have recieved replacemant sim as phone stolen,,had device barred but mysim staus is saying disconnected dont understand

Leaving o2 - upgrade to 30 day sim to leave early?

Hi all - I've been on a 12 month rolling SIM-only contract for almost 3 years and in February upgraded my data plan to 50gb, unaware that this meant I was signed up to another 12 months (originally my contract would've ended this month). I called up ...

Resolved! Bill

I have changed my tarriff it costs same as old tarriff just gone for less mins and texts and upped data but now have a bill for £44Why is this I am not happy

Resolved! Samsung S8 camera blurry

I have just got a handset sent to me from O2 insurance. The phone has been working fine for 3 days, however now the rear camera is blurry.I have cleaned the lens too.......anyone else have this issue?

Resolved! turn off voicemail

Samsung J3, 1760 doesn't turn off voice mail...!!! Any easy solutions...?

International number not receiving my texts but I can receive theirs...

I've been trying to contact my girlfriend in Nepal for the past few days via text message. I can receive her texts, but for some reason she cannot receive mine. I call up O2 and they removed the international block and myO2 says I am being charged fo...

Resolved! Specific requirement for a Phone

I am looking to upgrade my phone. I have always been with apple for as long as I can remember but the one thing apple fails badly on is operating in cold weather. I need a phone that will work sub zero. The Land Rover explore is good down to -30, Its...

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