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Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

JMI by • Level 1: Joiner
  • 23663 Views
  • 12 replies
  • 4 kudos

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 214014 Views
  • 2 replies
  • 2 kudos

Resolved! New phone

Question the o2 refresh system and how it works?

Joshua_99 by • Level 1: Joiner
  • 473 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrading through carphone warehouse?

Hi, I purchased my Galaxy S9 through carphone warehouse, 1 year 3 months ago. When I try to upgrade through carphone warehouse it says I need to pay of £290 remaining balance. However, if I go through o2 refresh on the o2 app it says I can get an S10...

matrix15 by • Level 1: Joiner
  • 595 Views
  • 2 replies
  • 0 kudos

Contact list

I have 2 phones on my account, and the same contact list is showing on both, how can I change it

Mhairi by • Level 1: Joiner
  • 555 Views
  • 3 replies
  • 0 kudos

Resolved! No data

Hello my mum's data has ran out however her phone says she has only used 550mbs and she has 2gb,

Tiffie2 by • Level 1: Joiner
  • 414 Views
  • 2 replies
  • 0 kudos

Resolved! A50

In the middle of call I can hear other person but they cant hear me. Not just one number

Faughan by • Level 1: Joiner
  • 538 Views
  • 3 replies
  • 0 kudos

Resolved! Parental controls

Hi I was just wondering as I don’t have a credit card and live know where near a o2 shop Is there any way I can take parental control offMany thanks Thomas Lansdown

Resolved! Direct Debit

Need to set a direct debit up

Gemma by • Level 1: Joiner
  • 1096 Views
  • 2 replies
  • 0 kudos

Resolved! Charges

What are the current charges for calling Spain from UK?

arabbi by • Level 1: Joiner
  • 871 Views
  • 5 replies
  • 0 kudos

new contract

yesyerday i took out a new contract with bt new fone to be delevired today didnt happen wont even allow me to track my order

jessie by • Level 1: Joiner
  • 594 Views
  • 5 replies
  • 0 kudos

Resolved! Cancelling my contract

Hi. My contract ends on 25th November 2019. I want to leave o2 to join three.1) I have been told that I can leave O2 on the 25th October for no extra charge. Is this correct?2) what will my final bill be - I’ll have one bill on the 25/10 (£30) but if...

DiDi2 by • Level 1: Joiner
  • 854 Views
  • 4 replies
  • 0 kudos
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