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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 272054 Views
  • 2 replies
  • 2 kudos

Resolved! Voice mail

I have received a notification I have a new voice mail in all the years I've been with 02 I've never set a voice mail up. I don't want to react to it in case it's a scam. Would love some help please

Resolved! Compensation

There has been post of customer being offers £75 for compensation for the recent bata breaking down is this correct and if so why isn’t all customers being offered it I have been offered only 2 days of data credit

mobile restriced for non payment of bill

looking for advice here, I owe around £70 which I plan to pay on 20/12/18 per advice of guy on phone who said once balance cleared the phone will be reactivated. I have received an email from O2 today demanding final bill of £320!!! Is my phone and n...

xox20 by • Level 1: Joiner
  • 1425 Views
  • 7 replies
  • 0 kudos

Resolved! No Network Coverage - Most Importantly - NO UPDATES

Not a happy O2 Customer right now, I am unable to make or receive any calls or texts and I have no data. I do hope that o2 will be refunding their customers for loss of services.

Resolved! Network & Data

This is absolutely ridiculous the issue has not been fixed yet! This is not the first time this year the network has gone down!! Not only have i lost a days work as completely rely on my data but this has made me rethink to renew with O2 as this has ...

Iceyes by • Level 1: Joiner
  • 1232 Views
  • 4 replies
  • 2 kudos

Resolved! Compensation

I have 3 sim only sims with you . I need compensation as none of them where in use all day and most of the night.

Charlene by • Level 1: Joiner
  • 1916 Views
  • 5 replies
  • 0 kudos

Resolved! Compensation

Hi what compensation will I be receiving for not being able to use my phone. My phone not working caused me alot of distress as my children where having contact with their father. Who was unable to get in contact with me???

Kappy by • Level 1: Joiner
  • 898 Views
  • 2 replies
  • 0 kudos

Resolved! Compensation

After the service provider has been down for a couple of days - I’ve been seeing a numerous amounts of people receive emails regarding getting compensation in the new year? From o2 themselves. Am I the only one who has received nothing regarding this...

Amber1 by • Level 1: Joiner
  • 2448 Views
  • 17 replies
  • 0 kudos
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