Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 240883 Views
  • 2 replies
  • 2 kudos

Resolved! Bill

The site says I have an overdue bill but I paid it yesterday and the balance says £0.00Why and which is correct?

Tom by Level 1: Joiner
  • 1231 Views
  • 3 replies
  • 0 kudos

Resolved! Travel Inclusive

Can someone please advise if I need to choose a particular network to connect to when using the Travel Inclusive in the US. O2 is not showing as an option, but the obvious local networks are (e.g. TMobile, AT&T, Spring, Verizon). Last time I was here...

Resolved! Leaving O2

Hi, my contract should have ended now and I want to leave O2, I don't want to keep my number. Please advise how to go about this.

Greenie by Level 1: Joiner
  • 1243 Views
  • 4 replies
  • 0 kudos

Desperately need to remove false default from credit report

Hi I have been going round in circles for weeks with CFR department and customer services, being redirected to payment management who apparently can't get me through security even though I'd just satisfied the CR rep!!! Trying to get a false default ...

TW2017 by Level 1: Joiner
  • 684 Views
  • 2 replies
  • 0 kudos

Resolved! Just Joined and wish to keep Number

Can some one help. I have just left EE and joined O2. I wish to keep my old number so filled out the form online with PAC code etc. on Thursday and have heard nothing from O2 regarding the number change. Is this normal and do I just have to wait. If ...

GarethF by Level 1: Joiner
  • 2562 Views
  • 11 replies
  • 0 kudos

Resolved! Leaving

I am trying to find out cost of cancelling contract. I was told it was 4 monthly device plan which I understand but then added to that is cost of monthly air time bill pro rata. Do they mean 4 months of normal airtime bil

marindy by Level 1: Joiner
  • 862 Views
  • 3 replies
  • 0 kudos

Resolved! End of contract

I would just like to know if my contract will continue once its ended or will i have to let you guys know i no longer wish to carry on with it once its done?

Nicolle by Level 1: Joiner
  • 969 Views
  • 3 replies
  • 0 kudos

Resolved! Early cancellation fee

I requested and used a PAC code over two weeks ago and I was wondering when the termination fee gets taken out the bank and my account gets closed?

Resolved! Conflicting Contract End Dates

Speaking to 02 on the phone today and they tell me my contract does not end until the 20th January. However, everywhere I look on my 02 it tells me my contract ends on the 20th Decemeber. I feel like I am being cheated out of another month. Has anyon...

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