Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Paying of Device Plan

I'm really cross, just spent the best part of an hour trying to phone O2 to pay off my Device plan, I do have problems speaking on the phone and it just seems to take forever and when I did finally get through to someone, I had to be transferred. Why...

Resolved! Data in America

I am going América for 2 weeks and o2 are charging me 4.99 per day (way too much)I cannot seem to find the TU app on the App Store?+ if I buy a t-mobile PAYG sim in America, how much will data cost? + will this t-mobile sim work in an o2 registered i...

Resolved! Loyalty Discount and Netflix Offer

Hello I just want to confirm that the loyalty discount has been applied to the Account for the contract that was taken out this month as there are other 02 contracts at this address. Also am I entitled to the Netflix offer as it was a new I Phone 7 P...

Resolved! unlocking old phone

Hi , I recently updated and would like to unlock my old iphone 6s from o2 , how can this be done?

Pay monthly sim card

Orderd a pay monthly sim it's up and running on my 02 account but still no sim card has been sent to me what do I do?And I orderd the same for my wife but hers hasent gone on to her account and also no sim card what is going on?Please help

Resolved! Puc number

I would like puk number to leave o2. Can I get one without actually talking to a human being

Resolved! transfere phone numeber

hello i want to transfere my number from my pay as you go sim to my contract sim

Resolved! Extra SIM

Hi there,I am a pay monthly customer. I have just brought myself a tabket, and wondered if there is any way to order a secind sim, that uses the same account and stuff. The tablet will rarely be used anyway, and I never use all of my monthly data any...

Resolved! best way to pac my number out of 02 to another network

...preferably on line without havinng to call 02. I am on a monthly sim only deal and my month end was the 6th January. Will they charge me or another month? Thanks

Resolved! Have I been accepted or not.?

So at 10:27pm on 4/05/2019 I put in an order for a Samsung phone. It went through and said delivery will be Monday but I havant had any emails or anything to update me.Have I been accpected or have I been declined?

O2

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