Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 239783 Views
  • 2 replies
  • 2 kudos

Upgraded Mobile Via Third party seller

I have been a o2 customer for some 22 years, and mostly purchased my own mobile and gone sim only, this was the case until Sunday when I found a deal I couldn't say no to. My Deal Galaxy Note 9 (128gig)100 Gb DataUnlimited CallsUmlimited Text 24 mont...

mobile phones direct.JPG
Dralion by Level 1: Joiner
  • 1997 Views
  • 7 replies
  • 0 kudos

Resolved! Upgrade Family discount

Hi quick question if I buy an upgrade on my old phone am I still able to assign the new upgrade to the family discount or does it need to be a new phone and contract.

Robbie by Level 1: Joiner
  • 792 Views
  • 3 replies
  • 0 kudos

O2 international

Does it cost me to use my phone abroad in America

Jay3 by Level 1: Joiner
  • 760 Views
  • 3 replies
  • 0 kudos

Forbidden Network status in Australia

Hi all,Just wondered if anyone has come across this problem before.For the second year running I've come to Australia to find that my phone won't work here. I get full bars and when I scan for providers, they're are all listed but have the comment "f...

Alanh by Level 1: Joiner
  • 2189 Views
  • 3 replies
  • 0 kudos

Returned handset

I have recently upgraded my handset and took another contract out which want to cancel. I returned the handset last Fri which was day 7 of taking it out, have checked royal mail website which shows delivered. Contacted o2 this morning who say not rec...

Georgyb99 by Level 1: Joiner
  • 1417 Views
  • 6 replies
  • 0 kudos

Resolved! Refund due to outtage

I have just received my bill and there's no reduction for the down time - we were promised this would be equal to two days werent we?

Robz by Level 1: Joiner
  • 818 Views
  • 2 replies
  • 0 kudos

Resolved! getting a new phone

I have literally just dropped my phone and it has comepletey smashed, I am a customer with O2 and i am just wondering how I go about getting a replacment phone.

Resolved! Pay bill

I am trying to pay my last bill, my app doesn't give me the option to pay my bill since I transferred my number to another company. I am unable to sign in online as when I try to sign on it doesn't recognise my email. Any suggestions on how I can pay...

Essiee by Level 1: Joiner
  • 694 Views
  • 3 replies
  • 0 kudos

Resolved! Bill

The site says I have an overdue bill but I paid it yesterday and the balance says £0.00Why and which is correct?

Tom by Level 1: Joiner
  • 1230 Views
  • 3 replies
  • 0 kudos