Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! fPrinting a bill

~Why is it such a problem to print off the monthly airtime bill? I have requested a paper copy at £1 a time but that has not showed up either!

Resolved! Split joint contract

Do you know if it's possible to split a joint contract? I recently took out a joint contract with my boyfriend at the time but we've recently split up. He's happy to take over the contract of his number and it would be better for me to split it so th...

Resolved! Leaving Airtime

HelloCan i cancell my airtime plan and continue to pay my device plan?

Resolved! Changed from 12 months to 30 days

So we are both 4 months into a 12 month sim only contract, and strangely enough, when we log in to our accounts, there's an option to upgrade to a 30 day plan! O2 have confirmed that we can cancel the contract and go to a different provider after 30 ...

Resolved! Finishing my contract and moving number

Hi, my current contract is due on th 5th January. I would like to move to different network as I have problems with network coverage in my home and work. Also the offer from O2 to keep me in is a joke. When could I cancel my contract and when request...

Resolved! Request PAC

Does O2 have a live chat to request PAC. I have clicked on a square with a girl and it says 'Give us a moment' How long do you have to wait or how does it work?

Resolved! No Signal - O2 Status Checker Disagrees

Still a continuing problem in Paddock Wood, Kent with no signal from the local transmitter mast. I know it’s being upgraded having had the notice that it would go off intermittently in the last few days as work was being carried out. There is NO O2 s...

Resolved! SIM only - ‘I’ll be using an iphone’

Hi,I’m looking to get a SIM only deal at the end of my contract. I currently have an iPhone SE however am looking to buy an android phone outright before the end of the 12month SIM only contract. I thought SIMs worked in all phones and it just depend...

Resolved! Late Bill Payment

Hi All. How many days do we get after our bill due date to pay without getting that late payment charge of £3.50? Thanks All, Merry xmas N happy New Yr xx

Resolved! Voice mail

I have received a notification I have a new voice mail in all the years I've been with 02 I've never set a voice mail up. I don't want to react to it in case it's a scam. Would love some help please

O2

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