Solved: Refund due to outtage

Robz · ‎18-12-2018

I have just received my bill and there's no reduction for the down time - we were promised this would be equal to two days werent we?

madasaf1sh · ‎18-12-2018

your airtime credit will be made in January, and will be around £1

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎18-12-2018

your airtime credit will be made in January, and will be around £1

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Martin-O2 · ‎18-12-2018

Hi @Robz, and thanks for your comments. We have an official topic about this so we're locking this thread to keep the conversation in one place. Please use this thread to find out our latest updates and share your feedback.

Thanks,

The community team.

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